Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Earned wage access
Education Assistance
Employee Referral Bonus
Meal Discount
Pet insurance
Job Description
Applegreen USA is a prominent operator of over 80 travel plazas strategically located across the Northeast and Midwest regions of the United States. These travel plazas serve a crucial role in providing convenience, comfort, retail options, and a wide selection of food choices for travelers on the go. The brand partners with some of the most recognized food chains including Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many others, delivering quality and variety to travelers from all walks of life. Applegreen's commitment to the customer experience is encapsulated in their... Show More
Job Requirements
- 5+ years of proven success in multi-unit or big-box leadership
- Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Able to stand and walk for an extended period of time
- frequently bend, twist, lift and carry at least 20 pounds
- Occasionally attend meetings or travel to support other locations
Job Qualifications
- Proven success in multi-unit or big-box leadership
- Experience utilizing computerized software and systems such as Microsoft Office, payroll and timekeeping software, inventory management software, and various point-of-sales systems
- Passionate about helping people learn and grow their careers
- Ability to operate in and navigate through ambiguity, drive clarity, and effectively manage change in a fast-paced environment
- Excellent communication and collaboration skills
- Background in maintaining strong cost control and quality standards
- Proven ability to drive profitable growth while improving customer and associate satisfaction
- ServSafe certification preferred
Job Duties
- Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality and safety standards
- Monitor and analyze progress towards targeted financial and performance objectives then implement strategic changes to sustainably maximize performance and profitability
- Ensure that each food and beverage concept within the plaza is adhering to the required brand standards
- Maintain an engaging work culture of continuous learning, information/skill sharing and professional development, including modeling behavior and fostering a culture of accountability
- Consistently recruit, develop, and retain strong teams to maintain appropriate staffing levels across the plaza
- Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of plaza leadership
- Supervise and manage the plaza leadership team to ensure they are meeting their individual goals, their business goals, and appropriately supervising and managing their direct reports
- Ensure compliance with company policies and procedures along with local, state, and federal laws
- Handle customer inquiries and complaints in a professional and timely manner
- Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities and Maintenance
- Ensure seamless, cooperative relationships with business partners, vendors, and the communities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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