Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Benefits
Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
career development support
Tips
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences in North America. With a robust presence, the company operates 43 destinations across the continent and offers online sports betting and iCasino services through theScore Bet Sportsbook and Casino. PENN Entertainment distinguishes itself not only through its expansive footprint and innovative approach to entertainment but also through its commitment to diversity, sustainability, and community engagement. The company believes in changing the way people experience entertainment, blending fun, excitement, and hospitality under one dynamic umbrella. PENN Entertainment’s culture is centered on the joy of work and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to handle cash accurately and responsibly
- Excellent customer service skills
- Ability to communicate effectively with guests and team members
- Knowledge of state, company, and departmental regulations
- Ability to work in a dynamic, fast-paced environment
- Willingness to participate in community and company-sponsored events
Job Qualifications
- High school diploma or equivalent
- Previous experience in cash handling or customer service preferred
- Strong communication and interpersonal skills
- Ability to maintain composure in a fast-paced environment
- Knowledge of Title 31 regulations is a plus
- Familiarity with casino operations or gaming industry is beneficial
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Responsible for fostering a fun environment
- Responsible for being a gracious host to all guests and co-workers
- Responsible for promoting a positive influence in the community and participating in company-sponsored events
- Ensures interactions with internal and external guests follow the guidelines of the Red-Carpet Customer Service Program
- Maintains balanced cashier's station
- Processes cash transactions for casino customers and employees including cashing TITO tickets, personal checks, and travelers' checks, exchanging currency, and processing cash advances
- Knowledgeable of and complies with Title 31 regulations
- Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions
- Works the main bank as assigned
- Answers phone calls with proper phone etiquette
- Complies with state, company, and departmental policies and regulations
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
No experience required
Job Location
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