Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Tips
day-one medical coverage
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, with an impressive portfolio of 43 destinations across North America. The company has expanded its reach through online sports betting and iCasino platforms, including ESPN BET and theScore Bet Sportsbook and Casino. Committed to innovation and excellence, PENN Entertainment strives to transform the entertainment industry by delivering fun and excitement to a diverse and widespread audience. Beyond providing exceptional entertainment, the company champions values such as diversity, sustainability, and community engagement. These values guide the organization’s efforts to create a positive and inclusive environment for... Show More
Job Requirements
- High school diploma or equivalent
- ability to handle cash accurately and responsibly
- excellent customer service skills
- ability to work flexible hours including nights, weekends, and holidays
- reliable and punctual
- ability to work under pressure in a fast-paced environment
- good communication skills
- compliance with state and company policies and regulations
Job Qualifications
- High school diploma or equivalent
- previous cash handling experience preferred
- strong interpersonal and communication skills
- ability to work in a fast-paced environment
- customer service experience
- knowledge of Title 31 regulations is a plus
- proficiency with computer systems and basic math skills
- ability to maintain attention to detail and accuracy
Job Duties
- Responsible for fostering a fun environment
- responsible for being a gracious host to all guests and co-workers
- responsible for promoting a positive influence in the community and participating in company-sponsored events
- ensures interactions with internal and external guests follow the guidelines of the Red-Carpet Customer Service Program
- maintains balanced cashier's station
- processes cash transactions for casino customers and employees including cashing TITO tickets, personal checks, travelers' checks, exchanging currency, and processing cash advances
- knowledgeable of and complies with Title 31 regulations
- enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions
- works the main bank as assigned
- answers phone calls with proper phone etiquette
- complies with state, company, and departmental policies and regulations
Job Qualifications
Experience
No experience required
Job Location
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