Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Health Insurance
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Employee support for career growth
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. The company has expanded its reach with online sports betting and iCasino platforms such as ESPN BET and theScore Bet Sportsbook and Casino, making it a prominent name in the entertainment and gaming industry. PENN Entertainment is committed not only to offering fun and excitement but also to upholding values like diversity and sustainability, contributing positively to the community, the environment, and its workforce. This commitment ensures that employees work in an inclusive, responsible, and dynamic environment that fosters... Show More
Job Requirements
- High school diploma or equivalent
- Ability to handle cash transactions accurately
- Knowledge of casino operations and regulations including Title 31
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights and weekends
- Ability to maintain composure under pressure
- Must comply with all company policies and regulatory requirements
Job Qualifications
- High school diploma or equivalent
- Previous cash handling or customer service experience preferred
- Ability to adhere to Title 31 regulations
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Experience with casino or gaming operations is a plus
- Excellent customer service skills
Job Duties
- Responsible for fostering a fun environment
- Responsible for being a gracious host to all guests and co-workers
- Responsible for promoting a positive influence in the community and participating in company-sponsored events
- Ensures interactions with internal and external guests follow the guidelines of the Red-Carpet Customer Service Program
- Maintains balanced cashier's station
- Processes cash transactions for casino customers and employees including cashing TITO tickets, personal checks, and travelers' checks, exchanging currency, and processing cash advances
- Knowledgeable of and complies with Title 31 regulations
- Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions
- Works the main bank as assigned
- Answers phone calls with proper phone etiquette
- Complies with state, company, and departmental policies and regulations
Job Qualifications
Experience
No experience required
Job Location
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