Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $8.75 - $12.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
medical coverage from day one
Job Description
PENN Entertainment is a renowned leader in the integrated entertainment industry, offering a wide range of sports content and casino gaming experiences across North America. With 43 destinations and a dynamic online presence through theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a pioneer that continually evolves the way people engage with entertainment. It is a company that not only prioritizes fun and excitement in its operations but also emphasizes sustainability, diversity, and community engagement. The company’s commitment to its employees is evident through robust wellness programs, career growth opportunities, and a comprehensive Total Rewards package designed... Show More
Job Requirements
- High school diploma or equivalent
- Six months to one year of customer service experience preferred
- Must be 21 years or older
- General cashiering or prior money handling experience required
- Basic math skills required
- Ability to stand, lift, walk, bend, and stoop throughout duration of shift
- Must be able to obtain LA gaming license
- Excel both independently and as part of a team
- Ability to tolerate second-hand smoke, noise, and bright lights
- Ability to work at a fast pace in crowded and noisy environments
Job Qualifications
- High school diploma or equivalent
- Six months to one year of customer service experience preferred
- Must be 21 years or older
- General cashiering or prior money handling experience required
- Basic math skills required
- Ability to stand, lift, walk, bend, and stoop throughout duration of shift
- Must be able to obtain LA gaming license
- Excel both independently and as part of a team
- Ability to tolerate second-hand smoke, noise, and bright lights
- Ability to work at a fast pace in crowded and noisy environments
Job Duties
- Handle financial transactions including credit checks, jackpot payments, exchanging cash for casino tokens, and cashing checks
- Determine customer qualifications for PennPlay members admission by reviewing player information, open new player accounts, issue replacement cards, and merge duplicate accounts
- Account for all transactions and balance books to ensure accuracy of casino revenue
- Handle all guest questions and concerns to provide exceptional guest service
- Ensure the cash drawer is balanced at all times and make exchanges with the vault when necessary
- Communicate the benefits of Players Club membership to all guests
- Maintain knowledge of current and upcoming promotions, events, and unique offers and communicate them effectively to guests
- Fulfill all promotional offers including coupons, prizes, redemptions, entertainment tickets, and drawing tickets
- Operate point of sale register handling cash and credit cards accurately for entertainment ticket sales
- Participate and assist in all casino and property-wide events as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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