Player Development Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $67,300.00 - $76,900.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Flexible spending account

Job Description

Derby City Gaming & Hotel is a premier entertainment destination in Greater Louisville, renowned for its extensive selection of nearly 1,300 of the latest gaming machines. It combines a vibrant casino experience with top-tier hospitality offerings including a grab-n-go restaurant, the sophisticated Oliver's Chophouse & Bourbon Bar, and a uniquely themed Kentucky Derby hotel. Guests can also enjoy live music performances, making it a lively and enjoyable place for both locals and visitors. Having recently expanded, Derby City Gaming & Hotel emphasizes delivering exceptional guest experiences and maintaining a dynamic, welcoming environment for its patrons. This establishment has earned recognition... Show More

Job Requirements

  • High school diploma or GED
  • minimum of three years of supervisory or managerial experience in Marketing, preferably within Gaming and/or Player Development
  • three to five years of experience managing structured Player Development incentive programs and/or developing and maintaining revenue goals preferred
  • proficiency in Microsoft Office applications
  • exceptional verbal and written communication skills
  • demonstrated leadership ability with a strong focus on achieving results
  • must be able to obtain and maintain a valid Racing License

Job Qualifications

  • High school diploma or GED
  • minimum of three years of supervisory or managerial experience in Marketing, preferably within Gaming and/or Player Development
  • three to five years of experience managing structured Player Development incentive programs and/or developing and maintaining revenue goals preferred
  • proficiency in Microsoft Office applications
  • exceptional verbal and written communication skills
  • demonstrated leadership ability with a strong focus on achieving results
  • must be able to obtain and maintain a valid Racing License

Job Duties

  • Partner with the Senior Director of Marketing to develop and execute comprehensive player development and gaming marketing strategies
  • contribute to the creation and implementation of marketing plans that drive player engagement and gaming revenue growth
  • coach and develop the Gaming Host team to enhance performance, strengthen guest relationships, and elevate the effectiveness of the player development program
  • lead the Host team in planning and executing VIP events in collaboration with the Marketing Events Team
  • oversee all aspects of Player Development operations, including hiring, training, scheduling, performance management, and corrective action in alignment with company policies
  • assist in developing annual marketing business plans focused on Player Development to identify revenue opportunities and outline programs that support departmental goals
  • monitor and evaluate the financial impact of comp decisions, manual free play, and food comp issuance
  • analyze cost and revenue reports to identify trends and recommend improvements
  • cultivate and maintain strong relationships with high-value gaming guests while proactively marketing to new potential premium players
  • ensure full compliance with all regulatory, departmental, and company policies, while demonstrating and promoting the organization’s values, ethics, and objectives
  • perform other duties as assigned, maintaining a broad understanding of overall Marketing goals and objectives established by DCG Management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.