
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
DDC in Glendale, AZ is a dynamic company operating within the Marketing and Public Relations sector with a focus on delivering excellent player experiences and fostering strong community relations. As a full-time employer, DDC is committed to cultivating a positive workplace environment while offering competitive compensation determined based on experience. The company is well-regarded for its dedication to quality customer engagement and its supportive atmosphere that encourages professional growth and teamwork.
The Player Development Coordinator role at DDC is pivotal in advancing the Player Development Department's goals through careful coordination and meticulous administration. Reporting directly to the Events Manager, th... Show More
The Player Development Coordinator role at DDC is pivotal in advancing the Player Development Department's goals through careful coordination and meticulous administration. Reporting directly to the Events Manager, th... Show More
Job Requirements
- Must be 18 years of age or older
- No felony, theft or stealing convictions
- Must be able to pass a pre-employment drug/alcohol screen
- Must be able to pass a background investigation
- Must be able to obtain and maintain a gaming license
- Associates degree plus two years administrative experience or equivalent combination of education and experience
- Relevant and direct experience may be considered in lieu of degree requirement
- Must have knowledge of guest service standards and procedures
- Must have knowledge of records management and basic accounting procedures
- Must have professional appearance and demeanor
- Must have ability to develop and maintain recordkeeping systems and procedures
- Must have ability to communicate effectively in English verbally
- Must be able to demonstrate outstanding guest service at all times
- Must be able to interpret a variety of instructions furnished in written and oral form
- Must be able to foster a cooperative work environment
- Must be able to read and write clearly in basic English
- Must be able to maintain confidentiality
- Must be able to handle multiple tasks and meet deadlines
- Must have strong interpersonal and communication skills and the ability to work effectively with a diverse community
- Must have skill in operating business computers and office machines including word-processing, spreadsheets, database software programs, inventory control systems, POS systems and e-mail
Job Qualifications
- Associates degree plus two years administrative experience or equivalent combination of education and experience
- Relevant and direct experience may be considered in lieu of degree requirement
- Knowledge of guest service standards and procedures
- Knowledge of records management and basic accounting procedures
- Must have professional appearance and demeanor
- Ability to develop and maintain recordkeeping systems and procedures
- Ability to communicate effectively in English verbally
- Ability to demonstrate outstanding guest service at all times
- Ability to interpret a variety of instructions furnished in written and oral form
- Ability to foster a cooperative work environment
- Ability to read and write clearly in basic English
- Ability to maintain confidentiality
- Ability to handle multiple tasks and meet deadlines
- Strong interpersonal and communication skills and the ability to work effectively with a diverse community
- Skill in operating business computers and office machines including word-processing, spreadsheets, database software programs, inventory control systems, POS systems and e-mail
Job Duties
- Responsible of all administrative components of player development
- Responsible for working on the main desk while on shift, attending daily to Very Important Person (VIP) guests regarding complimentaries
- Assists with tracking systems updates and records retention
- Assists with the coordination of promotions, events, and activities
- Assists with all activities developed for attraction and retention of VIP players
- Coordinates player development activities in a timely manner such as dinner/hotel reservations, VIP event attendance, concert requests
- Maintains integrity and updates of current player accounts
- Maintains good communication with team members and maintains a positive and professional work environment
- Develops internal and external communication channels and systems
- Contributes to a team effort and accomplishes related results as required
- Performs other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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