Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Graton Resort & Casino is a renowned entertainment destination that blends luxury accommodations, vibrant gaming, and upscale dining experiences to create an inviting atmosphere for guests. Located in a prime area, the resort offers numerous amenities such as a full-service casino, live entertainment venues, and diverse dining options ranging from casual eateries to fine dining establishments. At the heart of this vibrant setting is the Playbook Sports Bar, a unique blend of high-end sports bar ambiance with gourmet cuisine and carefully curated beverage selections. The resort prides itself on creating memorable experiences through outstanding hospitality and exceptional service standards.
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Job Requirements
- High school diploma or equivalent
- Previous food and beverage serving experience preferred
- Ability to use POS systems proficiently
- Strong communication skills
- Ability to multitask in a fast-paced setting
- Ability to work flexible hours including evenings, weekends, and holidays
- Commitment to maintaining health, safety, and sanitation standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of POS systems
- Excellent customer service skills
- Ability to maintain professionalism and a polished demeanor
Job Duties
- Redefine hospitality at Graton Resort & Casino while supporting company values
- Perform responsibilities according to company standards, policies, and procedures
- Maintain in-depth knowledge of food and beverage offerings to confidently explain the menu
- Follow the steps of service consistently
- Take accurate food and beverage orders including recommendations for gourmet bites and beverage pairings
- Use POS system proficiently
- Deliver food and beverages promptly with correct orders and presentation
- Provide attentive, friendly, and personalized service
- Maintain an organized and clean work area including dining room and service stations
- Anticipate guest needs and address concerns timely
- Communicate effectively with kitchen staff for smooth service
- Process payments accurately and handle cash or credit transactions
- Adhere to health, safety, and sanitation standards
- Assist with setting up and breaking down dining area as assigned
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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