Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Career development opportunities
Job Description
Graton Resort & Casino is a premier entertainment destination located in California, known for offering a luxurious and engaging experience through its variety of amenities including gaming, dining, and live entertainment. The resort prides itself on redefining hospitality by creating an environment where guests feel valued, comfortable, and delighted throughout their visit. As a vibrant and dynamic establishment, Graton Resort & Casino combines high standards of service with a lively atmosphere, ensuring each guest has an unforgettable experience at their world-class venue. The Playbook Sports Bar within the resort is a high-end sports bar renowned for its gourmet bites, carefully... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Ability to stand for extended periods
- Excellent communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Must be at least 18 years old
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Knowledge of food and beverage menus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient with POS systems
- Customer service oriented
- Ability to maintain professionalism and composure under pressure
Job Duties
- Redefine hospitality at Graton Resort & Casino while supporting company values
- Perform responsibilities in line with company standards, policies, and procedures
- Maintain in-depth knowledge of food and beverage offerings and explain menu confidently
- Follow steps of service consistently
- Take accurate food and beverage orders including recommendations for gourmet bites and beverage pairings
- Use the POS system proficiently
- Deliver food and beverages promptly with correct orders and presentation
- Provide attentive, friendly, and personalized service
- Maintain an organized and clean work area
- Anticipate guest needs and address concerns promptly
- Communicate effectively with kitchen staff
- Process payments accurately and handle transactions according to company procedures
- Adhere to health, safety, and sanitation standards
- Assist with setup and breakdown of dining area as assigned
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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