Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Career development opportunities
Job Description
Graton Resort & Casino is a premier entertainment and hospitality destination located in Northern California, renowned for its exceptional service, vibrant atmosphere, and commitment to delivering memorable guest experiences. As a luxury resort and casino, it offers a range of amenities including fine dining, gaming, live entertainment, and luxurious accommodations. The resort prides itself on redefining hospitality by adhering to high standards of service and promoting a positive team environment. Guests visiting Graton Resort & Casino enjoy not only the extensive casino floor but also a variety of dining options that cater to diverse tastes and preferences.
The Playbo... Show More
The Playbo... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or hospitality role preferred
- ability to operate reservation software such as OpenTable
- strong verbal communication skills
- availability to work flexible hours including evenings, weekends, and holidays
- ability to stand for extended periods
- polished and professional appearance required
- compliance with all company policies and procedures
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- experience using reservation systems such as OpenTable preferred
- ability to maintain a polished and professional appearance
- strong organizational skills
- ability to work well in a team environment
- customer service experience in a hospitality setting preferred
Job Duties
- Greet all guests promptly, warmly, and professionally
- manage reservations, waitlists, and walk-in guests using OpenTable
- escort guests to their tables, presenting menus and explaining daily specials
- maintain an organized and clean host stand, lobby, and entrance area
- communicate wait times clearly and accurately to guests
- answer the telephone promptly and professionally, assist with guest inquiries and requests
- take and manage take-out orders
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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