GRATON RESORT & CASINO logo

GRATON RESORT & CASINO

Playbook General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $54,800.00 - $82,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Vision Insurance
Employee assistance program

Job Description

Graton Resort & Casino, located in California, offers a premier entertainment experience combining gaming, dining, and hospitality within a vibrant resort setting. As a leading destination for both locals and tourists, Graton Resort & Casino prides itself on delivering exceptional guest services across its many venues, including restaurants, bars, and entertainment spaces. The establishment aims to create memorable experiences through quality offerings and outstanding customer service, fostering a dynamic environment that attracts a diverse clientele. With a focus on innovation and guest satisfaction, Graton Resort & Casino continues to enhance its position as a top-tier resort and entertainment center. Show More

Job Requirements

  • Ability to communicate effectively with guests, team members and management in both written and verbal form
  • Minimum 5 years of experience in restaurant management, preferably in a sports bar and/or contemporary/upscale setting
  • High school diploma or equivalent
  • Ability to handle a flexible schedule to work weekends, holidays, and all shifts
  • Proven leadership skills with the ability to motivate and manage diverse teams
  • Excellent communication, interpersonal, and problem-solving skills
  • Knowledge of wine, spirits, beer and culinary trends
  • Must be at least 21 years of age
  • Must possess or obtain a California Food Handler Certification

Job Qualifications

  • Ability to communicate effectively with guests, team members, and management in both written and verbal form
  • Minimum 5 years experience in restaurant management preferably in sports bar or contemporary/upscale setting
  • High school diploma or equivalent
  • Proven leadership skills with ability to motivate and manage diverse teams
  • Excellent communication, interpersonal, and problem-solving skills
  • Knowledge of wine, spirits, beer, and culinary trends
  • At least 21 years of age
  • Possess or obtain California Food Handler Certification

Job Duties

  • Redefine hospitality at Graton Resort & Casino supporting and promoting company values
  • Perform responsibilities in accordance with company standards, policies, and procedures
  • Execute food operation department responsibilities by enforcing policies and union contracts fairly
  • Lead and manage all restaurant operations to ensure consistent excellence in service
  • Recruit, train, and develop staff to uphold service standards and foster a positive work environment
  • Monitor financial performance including budgeting, forecasting, cost control, and revenue growth
  • Maintain compliance with health, safety, and sanitation regulations
  • Collaborate with F&B leadership to ensure menu execution aligns with brand vision
  • Handle guest relations with discretion and professionalism, resolving issues promptly
  • Oversee staff scheduling and station assignments ensuring compliance with union agreements and labor regulations
  • Develop and maintain a calendar of sporting events including NFL, NBA, NHL, MLB, UFC, Boxing, NCAA, Soccer, Golf, Tennis, and Horse Racing
  • Collaborate with special events team to plan and execute theme nights, viewing parties, and promotional events
  • Collaborate with marketing teams to promote events via social media, email, and signage
  • Adapt duties as needed to meet business needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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