Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and development opportunities
Job Description
Graton Resort & Casino is a renowned entertainment destination that combines luxury accommodations with world-class gaming, dining, and entertainment options. Situated in the scenic Sonoma County, California, the resort offers a vibrant atmosphere where guests can enjoy a wide array of amenities including a spacious casino floor, multiple dining venues, live entertainment, and special events. Known for its commitment to exceptional guest service and community engagement, Graton Resort & Casino continually strives to provide a memorable and welcoming experience for all visitors. The resort is also dedicated to maintaining high standards of operational excellence and hospitality, supported by a strong... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in a supervisory role within the hospitality industry
- Proven ability to lead and motivate a diverse team
- Strong communication and interpersonal skills
- Basic financial management skills including budgeting and cost control
- Knowledge of labor laws and union contract compliance
- Ability to work flexible hours including evenings, weekends, and holidays
- Proficient in Microsoft Office and POS systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant or bar management
- Strong leadership and communication skills
- Proficiency in financial management and budgeting
- Knowledge of health, safety, and sanitation standards
- Ability to recruit, train, and develop team members
- Experience in event planning and promotions
- Ability to work in a fast-paced, team-oriented environment
- Familiarity with sports programming and live broadcast coordination
Job Duties
- Redefine hospitality by supporting and promoting core values at Graton Resort & Casino
- Enforce Graton Resort & Casino policies and procedures in accordance with union contracts
- Lead and support daily restaurant operations to ensure service excellence and guest satisfaction
- Recruit, train, coach, and develop team members to maintain service standards and a positive work environment
- Monitor financial performance including budgeting, forecasting, labor management, and cost control
- Maintain compliance with health, safety, and sanitation regulations
- Collaborate with Food & Beverage leadership to ensure menu and product consistency
- Handle guest relations professionally and resolve concerns promptly
- Oversee staff scheduling and station assignments while adhering to labor regulations
- Plan and execute themed nights, viewing parties, tournaments, and promotional events with Special Events team
- Partner with Marketing to promote sports programming and events through multiple communication channels
- Perform other duties as assigned by Management to meet business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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