Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
employee ownership
Training and development opportunities
Job Description
H-E-B is one of the largest, independently owned food retailers in the United States, operating more than 400 stores across Texas and Mexico. Established as a flagship grocery brand, the company prides itself on its innovative retail concepts and commitment to quality, freshness, and outstanding customer service. Beyond its grocery business, H-E-B has expanded into the restaurant and bar sector, blending exceptional food and top-tier service to create a unique dining atmosphere that feels both distinctive and familiarly welcoming to local neighborhoods. This thoughtful approach to the restaurant experience reflects H-E-B's broader mission of community engagement, consumer satisfaction, and operational... Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- Experience in restaurant point of sale (POS) systems preferred
- Completion of alcohol seller training / cash handling training upon hire
- Ability to function in a fast-paced retail environment
- Ability to work extended hours and / or rotating schedules
- Ability to safely maneuver around moving mechanical parts
- Ability to frequently stand and walk
- Ability to frequently be exposed to fumes or airborne particles and toxic or caustic materials
- Ability to reach at waist and grasp constantly
- Ability to occasionally reach overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms
- Ability to perform fine motor movements and shoulder circumduction
- Ability to occasionally be exposed to heat, ambient temperatures, and loud noise
- Ability to lift 50 lbs and manage in excess of 50 lbs within safe lifting limits
Job Qualifications
- Experience in restaurant point of sale (POS) systems
- Advanced customer service and communication skills
- Working understanding of nutrition values and ingredients
- Organization and planning skills
- Computer skills
- Reading / writing skills
- Ability to handle guest feedback and resolve problems effectively
Job Duties
- Builds strong relationships with customers in varying situations
- Takes orders from customers
- assists with menu / beverage selections, including alcoholic beverages
- Provides detailed information on menu items and specials, and beer and wine
- Serves food, drink, and products to guests
- Processes cash, check, debit, and credit transactions accurately and quickly
- Uses suggestive selling techniques / merchandises effectively to meet guest needs and build department sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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