Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
Health Insurance
employee discount
Retirement Plan
Training and Development
Job Description
H-E-B is recognized as one of the largest independently owned food retailers in the United States, operating over 400 stores across Texas and parts of Mexico. With annual sales exceeding 31 billion dollars, H-E-B has established itself as a leader in the retail grocery industry through innovation, quality products, and dedicated customer service. The company has a strong commitment to its people, referring to employees as 'partners,' who are essential to driving growth, innovation, and overall success. Known for its creative new concepts in retail, H-E-B has expanded into the Restaurant & Bar sector, offering a unique neighborhood dining experience... Show More
Job Requirements
- Minimum age 18
- One or more years of experience in customer service
- Experience in restaurant Point of Sale (POS) systems preferred
- Completion of Alcohol Seller Training and Cash Handling training upon hire
- Ability to function in a fast-paced retail environment
- Willingness to work extended hours and/or rotating schedules
- Ability to safely maneuver around moving mechanical parts
- Constantly reach at waist, grasp
- Frequently exposed to fumes or airborne particles, and toxic or caustic materials
- Frequently stand and walk
- Frequently exposed to wet and cold conditions
- Occasionally reach at overhead, shoulder, knee, floor
- Ability to bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder circumduction
- Occasionally exposed to heat, ambient temperatures, and loud noise
- Demonstrate ability to lift and manage in excess of 50 lbs
Job Qualifications
- Minimum age 18
- One or more years of experience in customer service
- Experience in restaurant Point of Sale (POS) systems preferred
- Completion of Alcohol Seller Training / Cash Handling training upon hire
- Working understanding of nutrition values and ingredients
- Advanced communication, interpersonal, and customer service skills
- Organization and planning skills
- Computer skills
- Reading and writing skills
- Ability to handle guest feedback and resolve problems effectively
- Ability to maintain a smile even when balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- Takes orders from customers
- assists with menu and beverage selections including alcoholic beverages
- Provides detailed information on menu items and specials, and beer and wine
- Serves food, drink, and products to guests
- Processes cash, check, debit, and credit transactions accurately and quickly
- Uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- Interacts positively with customers in person, on the phone, or through technology
- Assists with catering orders as needed
- Addresses complaints
- resolves problems in a way that builds relationships
- Models teamwork to ensure a great guest experience
- Prepares, packages, merchandises product
- Assists in technical areas as needed
- Ensures compliance with TABC regulations
- Ensures compliance with department and Store standard operating procedures
- Buses and cleans tables
- performs deep clean of dining, ordering, bar areas, as needed
- Maintains beverage station and bar areas
- Maintains sanitation in food and beverage prep areas and display cases
- Properly handles, operates, and maintains equipment
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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