Planet Fitness - Overnight Member Services Representative - Part Time - Airport Commons
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
Taymax Group, LP is a prominent multi-unit franchisee of Planet Fitness, one of the largest and fastest-growing fitness club operators in North America. With ownership and operation of over 175 clubs spanning multiple states including California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and extending into Ontario and the Atlantic Provinces in Canada, Taymax Group is a significant player in the fitness industry. Backed by Trilantic North America, a private equity firm managing $9.9 billion in capital commitments, Taymax continues to experience double-digit growth each year and has ambitious plans to double its club count over the next five years. This... Show More
Job Requirements
- Must be 18 years of age or older
- high school diploma or GED equivalent
- customer service experience preferred
- basic computer skills
- punctual and reliable
- able to work independently and collaboratively
- positive attitude with passion for fitness
- excellent communication and interpersonal skills
- ability to stand and walk continuously during the shift
- occasional lifting of up to 50 pounds
- ability to handle cleaning chemicals occasionally
Job Qualifications
- Must be 18 years of age or older
- high school diploma or GED equivalent required
- customer service background preferred
- basic computer proficiency
- punctuality and reliability
- ability to work independently and as part of a team
- positive, upbeat attitude and passion for fitness and health
- exceptional customer service skills with professional interaction
- strong listening skills with empathy and problem solving
- diplomacy and appropriate communication in all interactions
Job Duties
- Greet members, prospective members and guests providing exceptional customer service
- handle all front desk activities including answering phones and assisting callers with various questions, checking members into the system, taking prospective members on tours, signing up new members and calculating rates and payments, assist Club Manager with drawer counts
- facilitate needed updates to member accounts
- respond to member questions and concerns promptly and professionally, escalating issues as necessary
- assist in maintaining club cleanliness and neatness by completing daily assigned tasks, priority cleaning list, periodic walk-around and bathroom checks, and special cleaning projects
- perform other duties based on club needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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