Planet Fitness - General Manager - South Nashville

Clarksville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $44,600.00 - $66,600.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Professional development opportunities

Job Description

Taymax Group, LP is a distinguished multi-unit franchisee of Planet Fitness, one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. With ownership and operation of over 175 clubs across diverse regions including California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and parts of Canada, Taymax is a powerhouse in the fitness industry. The company is committed to expanding its footprint with plans to double its club count within the next five years. Backed by Trilantic North America, a prominent New York-based private equity firm managing nearly 10 billion dollars in aggregate capital commitments, Taymax has... Show More

Job Requirements

Must be 18 years of age or older
Have a high school diploma/GED equivalent
One to three years of experience in a management role preferred
Computer proficiency (Microsoft Suite)
Strong leadership skills
Experience managing customer focused teams in fitness or similar industry
Must have valid driver’s license and reliable transportation

Job Qualifications

Must be 18 years of age or older
Have a high school diploma/GED equivalent
One to three years of experience in a management role preferred
Computer proficiency (Microsoft Suite) and the ability to learn systems quickly
Strong leadership, team building and coaching skills
Direct experience managing customer focused teams in the fitness or similar industry
Exceptional customer service and conflict resolution skills
A hard working, enthusiastic and energetic management style
Organization, problem solving and planning skills
Ability to work independently as well as part of a team
Must have valid driver’s license, acceptable driving record and reliable means of transportation

Job Duties

Recruit, hire, train and develop a high performing staff consisting of assistant managers, member service representatives, trainers and custodians
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines
Schedule staff and ensure all shifts are covered
Ensure staff is providing exceptional customer service at all times
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals
Administration and processing of all weekly/bi-weekly employee payroll
Resolve employee issues or concerns
Manage progressive discipline and termination as needed
Greet members and guests, providing exceptional customer service to ensure that everyone feels welcome
Answer phones in a friendly manner and assist callers with a variety of questions
Check members into the system, tour and sign up new members, log amenities and communicate updates or events to members and guests
Facilitate all member requests and help to resolve any member issues and questions
Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily
Ensure the front desk area and lobby clean and orderly
Participate in regular facility cleaning and club upkeep such as mopping up spills, trash removal, cleaning windows and mirrors and re-racking weights
Ensure safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to facilities maintenance team in a timely manner
Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions
Authorize expenditures and refunds
Make daily bank deposits
Prepare all HR related forms and send to corporate HR and Payroll Team
Track statistics and reports (weekly, monthly, annually)
Provide backup support for any employee who is absent
Other duties as assigned based on club needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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