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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,600.00 - $66,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible scheduling
Job Description
Taymax Group, LP is a prominent multi-unit franchisee of Planet Fitness, one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Operating over 175 clubs across multiple states—including California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and extending into Ontario and the Atlantic Provinces in Canada—Taymax is recognized for its rapid expansion and strong presence within the Planet Fitness franchise system. With ambitious plans to double its club count over the next five years, Taymax stands out as one of the largest and fastest-growing franchisees, consistently experiencing double-digit growth annually. The company benefits from the backing... Show More
Job Requirements
- Must be 18 years of age or older
- have a high school diploma GED equivalent
- have a passion for fitness and health
- one to three years of experience in a management role preferred
- computer proficiency in Microsoft Suite
- ability to learn systems quickly
- strong leadership team building and coaching skills
- direct experience managing customer focused teams in the fitness or similar industry
- exceptional customer service and conflict resolution skills
- a hard working enthusiastic and energetic management style
- organization problem solving and planning skills
- ability to work independently as well as part of a team
- must have valid driver's license acceptable driving record and must have own reliable means of transportation
Job Qualifications
- Must be 18 years of age or older
- have a high school diploma GED equivalent
- have one to three years of experience in a management role preferred
- computer proficiency in Microsoft Suite
- ability to learn systems quickly
- strong leadership team building and coaching skills
- direct experience managing customer focused teams in the fitness or similar industry
- exceptional customer service and conflict resolution skills
- hardworking enthusiastic and energetic management style
- organization problem solving and planning skills
- ability to work independently as well as part of a team
- must have valid driver's license acceptable driving record and reliable means of transportation
Job Duties
- Recruit hire train and develop a high performing staff consisting of assistant managers member service representatives trainers and custodians
- create and maintain a welcoming atmosphere for all members prospective members and guests and ensure staff follows superior customer service guidelines
- schedule staff and ensure all shifts are covered
- ensure staff is providing exceptional customer service at all times
- lead by example and maintain consistent accountability for direct reports by training and coaching ensuring adherence to PF's values and goals
- administration and processing of all weekly bi-weekly employee payroll
- resolve employee issues or concerns
- manage progressive discipline and termination as needed
- lead by example with involvement in all front desk related activities including greeting members and guests answering phones checking members into the system touring and signing up new members logging amenities and communicating updates or events to members and guests
- facilitate all member requests and help to resolve any member issues and questions
- oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily ensuring front desk area and lobby are clean and orderly
- participate in regular facility cleaning and club upkeep such as mopping up spills trash removal cleaning windows and mirrors and re-racking weights
- ensure safety of employees members and club property by determining when equipment or facilities are in need of repair and communicating to facilities maintenance team in a timely manner
- manage marketing efforts by ensuring staff is aware and trained on all marketing promotions
- authorize expenditures and refunds
- make daily bank deposits
- prepare all HR related forms and send to corporate HR and payroll team
- track statistics and reports
- provide backup support for any employee who is absent
- perform other duties as assigned based on club needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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