Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,304.00 - $95,700.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Complimentary hotel room nights
Colleague and family discounted room rates
Bereavement Pay
Jury Duty Pay
Vacation leave
sick leave
new child leave
Medical insurance
Dental Insurance
Vision Insurance
Discounted prescriptions
Life insurance
Disability insurance
Flexible spending account
retirement plan with employer match
Employee stock purchase plan
Complimentary employee meals
Job Description
Hyatt is a globally recognized hospitality company committed to delivering authentic and meaningful guest experiences through attentive and caring colleagues. Known for its dedication to exceptional service, Hyatt operates a diverse portfolio of hotels and resorts worldwide, setting industry standards in guest satisfaction and employee engagement. This reputation is built on a foundation of integrity, respect, and inclusion, fostering an environment where employees can thrive and contribute to memorable moments for guests. Hyatt’s commitment to excellence extends beyond hospitality to include a dynamic workplace culture that prioritizes wellbeing, experimentation, and empathy. Hyatt offers competitive employment opportunities with comprehensive benefits, creating... Show More
Job Requirements
- 5+ years of progressive leadership experience in food & beverage
- Fine-dining and bar program experience preferred
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Ability to excel in a fast-paced, high-volume environment
- Ability to stand for extended periods and perform physical tasks required of the role
- California RBS Server ID required within 60 days of hire date
- Must obtain food handler card within 30 days of hire date
Job Qualifications
- 5+ years of progressive leadership experience in food & beverage
- Fine-dining and bar program experience strongly preferred
- Demonstrated success in leading, coaching, and developing large teams
- Excellent interpersonal, communication, and guest-engagement skills
- Strong knowledge of food, wine, spirits, and elevated dining service
- Proven financial acumen, including budget management, forecasting, and cost control
- Highly organized with strong systems thinking, follow-through, and process management abilities
- Proficient in Microsoft Office Suite
- HOTSOS, MICROS, MYCHECK and experience with TOAST is a plus
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Ability to excel in a fast-paced, high-volume environment
- Ability to stand for extended periods and perform the physical tasks required of the role
- California RBS Server ID required within 60 days of hire date
- Must obtain food handler card within 30 days of hire date
Job Duties
- Oversee all daily restaurant and Room Service outlets operations, ensuring consistent Forbes 4-Star service standards and guest satisfaction
- Maintain a visible presence on the floor, supporting staff and proactively engaging with guests
- Handle complex service recovery situations with professionalism, transparency, and care
- Lead, train, mentor, and motivate the front-of-house team to exceed performance and service goals
- Hold team accountable in alignment with Hyatt policies and procedures
- Manage recruiting, hiring, onboarding, scheduling, payroll, coaching, and performance management
- Conduct regular pre-shift meetings, trainings, and safety briefings to reinforce service standards and operational excellence
- Partner with culinary leadership on menu execution, seasonal offerings, and experience design
- Maintain expert knowledge of food, wine, spirits, and craft cocktails to support staff training and guest interactions
- Contribute to the creation and rollout of promotions, special events, and unique dining experiences that drive revenue
- Monitor financial performance, including revenue, labor, cost of goods, and controllable expenses
- maintain operations within approved budgets
- Complete weekly payroll and manage tip distribution programs accurately and on schedule
- Oversee OS&E inventory, ordering, cost-control measures, and vendor relationships
- Prepare accurate forecasts, operational reports, and action plans to support strategic business goals
- Ensure full compliance with health, safety, sanitation, and alcohol service regulations
- Maintain rigorous operational systems and SOPs to uphold Hyatt standards
- Foster a culture aligned with Hyatt’s values: Empathy, Wellbeing, Respect, Integrity, Experimentation, and Inclusion
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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