Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,304.00 - $95,700.00
Work Schedule
Flexible
Benefits
Complimentary hotel room nights
discounted room rates
Bereavement Pay
Jury Duty Pay
Vacation leave
sick leave
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
retirement savings plan
Employee stock purchase plan
Complimentary employee meals
Job Description
Hyatt is a globally renowned hospitality company recognized for its commitment to genuine and attentive guest service. With a presence spanning multiple countries, Hyatt operates a diverse portfolio of luxury and upscale hotels and resorts, each dedicated to creating authentic experiences for their guests. The company prides itself on a culture that emphasizes empathy, wellbeing, respect, integrity, experimentation, and inclusion, making it one of the most respected names in the hospitality industry. Hyatt's reputation for excellence is built on the dedication and professionalism of its colleagues who strive every day to provide meaningful, memorable moments for every guest.
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Job Requirements
- Ability to stand and walk for extended periods
- Ability to lift push pull and carry up to 25 lbs frequently and up to 75 lbs occasionally
- Ability to bend squat twist kneel and perform repetitive hand and arm motions as needed
- California RBS Server ID required within 60 days of hire date
- Must obtain food handler card within 30 days of hire date
Job Qualifications
- 5 years of progressive leadership experience in food & beverage fine-dining and bar program experience strongly preferred
- Demonstrated success in leading coaching and developing large teams
- Excellent interpersonal communication and guest engagement skills
- Strong knowledge of food wine spirits and elevated dining service
- Proven financial acumen including budget management forecasting and cost control
- Highly organized with strong systems thinking follow-through and process management abilities
- Proficient in Microsoft Office Suite HOTSOS MICROS MYCHECK and experience with TOAST is a plus
- Ability to work a flexible schedule including evenings weekends and holidays
- Ability to excel in a fast-paced high-volume environment
- Ability to stand for extended periods and perform the physical tasks required of the role
Job Duties
- Oversee all daily restaurant and Room Service outlets operations ensuring consistent Forbes 4-Star service standards and guest satisfaction
- Maintain a visible presence on the floor supporting staff and proactively engaging with guests
- Handle complex service recovery situations with professionalism transparency and care
- Lead train mentor and motivate the front-of-house team to exceed performance and service goals
- Hold team accountable in alignment with Hyatt policies and procedures
- Manage recruiting hiring onboarding scheduling payroll coaching and performance management
- Conduct regular pre-shift meetings trainings and safety briefings to reinforce service standards and operational excellence
- Partner with culinary leadership on menu execution seasonal offerings and experience design
- Maintain expert knowledge of food wine spirits and craft cocktails to support staff training and guest interactions
- Contribute to the creation and rollout of promotions special events and unique dining experiences that drive revenue
- Monitor financial performance including revenue labor cost of goods and controllable expenses maintain operations within approved budgets
- Complete weekly payroll and manage tip distribution programs accurately and on schedule
- Oversee OS&E inventory ordering cost-control measures and vendor relationships
- Prepare accurate forecasts operational reports and action plans to support strategic business goals
- Ensure full compliance with health safety sanitation and alcohol service regulations
- Maintain rigorous operational systems and SOPs to uphold Hyatt standards
- Foster a culture aligned with Hyatt's Values Empathy Wellbeing Respect Integrity Experimentation and Inclusion
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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