Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
team environment
Training opportunities
flexible scheduling
Job Description
Pinz is a vibrant entertainment venue known for combining the excitement of bowling with a full-service restaurant and bar, creating a dynamic and enjoyable experience for guests of all ages. The establishment prides itself on delivering exemplary customer service and a welcoming atmosphere where patrons can unwind, socialize, and enjoy a variety of amenities. With a focus on fun, quality service, and teamwork, Pinz continues to be a popular destination for both casual outings and special events, maintaining high standards in hospitality and guest satisfaction.
We are currently seeking a motivated and personable Beverage Server to join our team. T... Show More
We are currently seeking a motivated and personable Beverage Server to join our team. T... Show More
Job Requirements
- Must be at least 19 years of age to serve alcohol
- self motivated
- great customer service including conflict resolution and the ability to remain calm
- detail oriented
- integrity and trustworthiness
- personable, fun and friendly
- optimistic attitude
- team player who is committed to building a team that functions in unison to reach their goals
Job Qualifications
- Knowledge of beverage service and bar operations
- excellent verbal and written communication skills
- customer service experience in a hospitality setting
- ability to work in a fast-paced environment
- basic knowledge of Microsoft Word and Excel
- strong time management skills
- decision making skills
- must be at least 19 years old to serve alcohol
Job Duties
- Checks the daily schedule to see in what section you are
- sets up/does server side work and stocks
- introduces yourself and provide water to all guests upon arrival
- explains how the service screen works (turns red)
- takes beverage orders and introduces offers favorites to whet guest's appetites
- rings orders in for bartender in required order (liquor/smoothie, wine, bottled beer, draft, soda)
- adds straws and picked garnishes after bartender pours
- places beverages on tray
- delivers to guests
- attempts to get guests to order food when dropping off first
- checks back to ensure guests' satisfaction of drinks and for follow up orders
- drops off silverware sets and any condiments necessary, including salt & pepper after order is received
- communicates with your runner/bus person and let them know that you have a food order and which lane/area is involved
- once food is delivered, immediately confirms the order is correct and offers condiments
- removes empty glasses
- cleans tables as possible
- consistently follows sales control procedures
- (does not give out free product/not ringing product)
- verifies accuracy of prices on guests' presents bill, comment card and mints to guests
- is aware of and enforces these policies: Pinz accepts cash and credit card payments as prescribed by standard operating procedures. no personal checks
- keeps assigned tables, lounge and service station, as well as other areas clean and tidy
- advises bartender or supervisor of complaints as they occur
- consistently complies with all state, local and city laws/policies relating to the service of alcohol
- does side work and restocks your areas of concern
- checks out with bartender prior to doing your books
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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