Flanigan's Enterprises logo

Flanigan's Enterprises

Pinecrest #13 Host

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift meals at 50 percent off

Job Description

Flanigan's is a well-established and beloved restaurant chain known for its inviting atmosphere, excellent food, and outstanding customer service. As a popular dining destination, Flanigan's prides itself on creating memorable experiences for all guests, whether they are stopping by for a casual meal or a special occasion. The company emphasizes a friendly and hospitable environment that makes each guest feel like part of the Flanigan's family. Flanigan's commitment to quality and its community-first approach have made it a favorite among locals and visitors alike.

The role of a Host/Hostess at Flanigan's is crucial as you become the first and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong interpersonal and communication skills
  • Ability to maintain composure in a fast-paced environment
  • Basic computer skills for managing waitlist
  • Flexibility to work evenings, weekends, and holidays
  • Physical capability to stand for extended periods and lift up to 50 lbs

Job Qualifications

  • Can reach, bend, stoop frequently
  • Able to lift up to 50 lbs
  • Ability to speak, read and write English
  • Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
  • Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Job Duties

  • Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
  • Greets guests with Flanigan's Smile Talk
  • Engages guests in Flanigan's Smile Talk while escorting them to table in a timely manner
  • Efficiently manages the Wait List for seating
  • Communicates guest’s questions or concerns to Manager on duty
  • Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
  • Restock and maintain restroom cleanliness for guest
  • Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
  • Conclude guests’ visit with Flanigan’s Smile Talk
  • Perform shift changes, opening/closing duties, assigned sidework

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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