Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) employer match
Paid vacation
Paid holidays
Paid sick time
Job Description
Equity LifeStyle Properties (ELS) is a leading company in the hospitality and resort community industry, known for its culture of recognition and reputation for excellence. With a portfolio of exceptional resort communities across the United States and Canada, ELS provides an ideal environment for professionals seeking to build long and successful careers in a dynamic and rewarding industry. Their commitment to delivering outstanding guest experiences and maintaining high standards of service makes them one of the most respected organizations in this sector. ELS strongly values employee development, offering comprehensive benefits and an inclusive workplace atmosphere that fosters growth and collaboration.Show More
Job Requirements
- High school diploma or equivalent
- 1+ years of experience in customer service
- Strong organizational skills
- Ability to operate computer systems and learn new software
- Excellent communication skills
- Ability to handle customer inquiries and resolve conflicts professionally
- Attention to detail
Job Qualifications
- 1+ years of experience in customer service with exceptional customer service skills
- Strong organizational skills and meticulous attention to detail
- Computer literacy and the ability to learn new systems
Job Duties
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone
- Process payments and deposits
- Run reports and submit maintenance request forms to ensure office efficiency
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner
- Prioritize customer satisfaction, address conflicts and solve problems promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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