Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Paid vacation
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
sick leave
401k
Marriott hotel discounts
Job Description
CMC Hotels is a prominent hospitality company dedicated to fostering growth and success among its associates. The company operates within the hotel industry and is committed to nurturing its employees as the core of its organizational success. CMC Hotels believes in empowering its team members through various development opportunities, recognizing their contributions, and supporting their professional advancement. This philosophy of 'Growing People' is deeply embedded in the company culture, ensuring every associate can thrive, succeed, and grow alongside the organization. With a strong portfolio of properties, CMC Hotels values the dedication and teamwork of its staff, which collectively drives the... Show More
Job Requirements
- Minimal 1 year hotel experience
- be self-motivated and able to work independently
- strong work ethic and a desire to succeed
- clean background check
- reliable transportation
- possess solid basic accounting and math skills
- be comfortable with computers
- excellent customer service and communication skills
- must be available to work any shift 7:00 am - 12:00 am and weekends
Job Qualifications
- Minimal 1 year hotel experience
- solid basic accounting and math skills
- comfortable with computers
- excellent customer service and communication skills
- ability to work independently
- strong work ethic
- positive leadership skills
- flexibility to work any shift between 7:00 am and 12:00 am including weekends
Job Duties
- Supervise front office operations as directed by hotel management
- work front desk shifts and assist, train, coach, and guide the front desk team
- ensure all associates follow CMC and Marriott policies and guest satisfaction standards
- interface with previous shift and managers to update on hotel activities
- provide expedient check-in and check-out service
- be knowledgeable of hotel property and in-house events
- provide guests information concerning hotel policies and amenities
- assist in reaching monthly brand standard goals in customer service, employee training, and brand recognition
- schedule front desk associates to maintain budget and control overtime
- supervise daily shift processes ensuring adherence to standard operating procedures
- verify associates are in uniform and follow dress code
- train, direct, resolve issues, coach, and counsel front desk team members
- demonstrate positive leadership to inspire team members
- supervise efficient front desk operations including night audit proficiency
- act as a role model sharing expertise and inspiring the front office team
- ensure daily completion of brand quality standards
- ensure security for hotel customers, employees, and assets
- execute any other tasks deemed necessary by hotel management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter