Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
quarterly cash bonuses
Paid vacation
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
sick leave
401k
Life insurance
short-term disability
Marriott hotel discounts
Job Description
CMC Hotels is a prominent hospitality company dedicated to fostering growth and success for its associates and guests alike. With a strong belief in the philosophy of "Growing People," CMC Hotels has built a reputation as a company where individuals are valued as the heart of the organization. Its portfolio of properties thrives through the dedication and contributions of its employees who are encouraged and recognized for their achievements. As a leading player in the hotel industry, CMC Hotels provides a dynamic and supportive work environment that prioritizes career development, employee satisfaction, and high-quality guest experiences.
CMC Hotels is curr... Show More
CMC Hotels is curr... Show More
Job Requirements
- Minimal 1 year hotel experience is required
- be self-motivated and able to work independently
- strong work ethic and a desire to succeed
- clean background check, and reliable transportation a must
- must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills
- must be available to work any shift 7:00 am - 12:00 am and weekends
Job Qualifications
- Bachelor's degree preferred
- minimum of one year hotel experience
- proven leadership skills
- strong customer service and communication skills
- proficiency with hotel management software
- basic accounting and math skills
- ability to work any shift between 7:00 am - 12:00 am and weekends
- self-motivated and able to work independently
- clean background check
- reliable transportation
Job Duties
- Supervise the front office operations as directed by hotel management
- work front desk shifts and assist, train, coach, and guide front desk team
- ensure all associates follow CMC and Marriott policies and guest satisfaction standards
- report directly to the Assistant General Manager
- interface with previous shift and managers to stay updated on hotel activities
- provide expedient check-in/check-out service
- maintain knowledge of hotel property and in-house events
- provide guests with information concerning hotel policies and amenities/services
- assist in reaching monthly brand standard goals in customer service, employee training, and brand recognition
- schedule front desk associates keeping hours in budget and overtime under control
- supervise daily shift process ensuring adherence to standard operating procedures
- verify all front office associates follow dress code policy
- train, direct, resolve issues, coach, and counsel front desk team members
- demonstrate positive leadership characteristics
- supervise efficient front desk operations including night audit proficiency
- serve as a role model sharing expertise and inspiring the team
- ensure all brand quality standards and requirements are completed daily
- ensure security for hotel customers, employees, and property assets
- execute other tasks deemed necessary by hotel management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter