Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Ohio Valley Surgical Hospital is a reputable healthcare establishment dedicated to providing top-quality surgical and medical care to patients in the region. Known for its commitment to elevating the standard of healthcare in the community, the hospital emphasizes quality, compassion, and trust in all aspects of patient care. As a leader in the healthcare sector, Ohio Valley Surgical Hospital combines advanced medical technology with expert healthcare professionals to deliver comprehensive surgical services and patient support. The hospital strives to offer the best value and choice in healthcare, making it a preferred destination for surgical and rehabilitative treatments.
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Job Requirements
- High school diploma or equivalent
- At least one year of receptionist experience in a medical or surgical setting
- Proficiency in typing at least 45 words per minute
- Understanding of medical terminology
- Experience with scheduling software
- Familiarity with Microsoft Office suite
- Strong verbal and written communication skills
- Ability to prioritize tasks effectively
- Ability to multitask efficiently under pressure
Job Qualifications
- High school graduate
- Demonstrated ability to type 45 wpm
- Comprehension of medical terminology
- Minimum one year receptionist experience in an ambulatory surgery facility, acute-care hospital, or doctor's office
- Must have experience using scheduling software
- Must have experience using Microsoft
- Excellent communication skills
- Competency in oral and written skills
- Ability to prioritize and complete tasks in a timely manner
- Ability to perform multiple tasks simultaneously
- Must be able to work under pressure
Job Duties
- Admission of patients to the PT clinic
- Verifies the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient
- Enters corrected patient information into the medical software system at the time of admission
- Communicates patient and/or surgeon delays to the Pre-Operative Nurses or Imaging Department
- Updates the Billing Schedule for cancellations and/or add on cases
- Inform the Business Office Manager or Imaging Manager and the Director of Nursing of any cancelled and/or altered procedures
- Requests the patient or legal guardian read the Patient’s Bill of Rights and Responsibilities
- Protects patient confidentiality and dignity by keeping patient charts in an inconspicuous location at the front desk
- Maintains an orderly and secure system for storing patient charts at the front desk
- Records and reconciles daily all monies collected at the front desk
- Maintains a presence at the front desk at all times with the exception of lunches and breaks
- Retrieves and forwards general mailbox messages to the appropriate personnel
- General management of the telephone system including deactivating and activating after hours answering service and ensuring the after hours/emergency message is correct and activates
- Forwards patient charts for cancelled cases to the Scheduler for proper storage or disposal
- Cross-trains in scheduling, medical records, chart preparation and collections
- Assists in the sorting, organizing, and filing the medical records in proper order including obtaining operative reports, discharge summaries, pathology reports and supply charges and placing them in patient charts
- Ensures that drinks and snacks are stocked in the lobby as well as ensuring that the lobby is cleaned up daily
- Perform other clerical duties as directed by the Imaging Manager
- Other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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