You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Job Description
Our client is a well-established healthcare facility specializing in outpatient therapy services designed to provide comprehensive care to patients in a supportive and efficient environment. This medical office operates with a commitment to patient-centered care, ensuring that patients receive timely and accurate administrative support alongside their therapeutic treatments. Known for their professionalism and dedication to service excellence, the organization integrates technology with compassionate patient handling to maintain high standards in healthcare operations.
The Patient Access and Insurance Authorization Specialist plays a vital role within this healthcare setting, acting as the key liaison between patients, therapists, insurance providers, and administrative stake... Show More
The Patient Access and Insurance Authorization Specialist plays a vital role within this healthcare setting, acting as the key liaison between patients, therapists, insurance providers, and administrative stake... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in medical office therapy clinic or healthcare administration preferred
- experience with insurance verification and authorizations preferred
- strong computer proficiency required
- experience with electronic medical record systems preferred
- ability to multitask in a fast-paced environment
- professional demeanor
- reliability and consistency
- effective communication skills
- attention to detail
Job Qualifications
- High school diploma or equivalent
- prior experience in medical office or therapy clinic
- experience with insurance verification and authorizations
- strong computer proficiency
- experience with electronic medical record systems
- excellent organizational skills
- effective communication skills
- ability to multitask and manage time efficiently
- capability to work independently
- adaptability in a fast-paced environment
- attention to detail and accuracy
Job Duties
- Answer incoming calls promptly and professionally
- return all voicemail messages on the same business day
- prevent voicemail backlog
- schedule and reschedule patients accurately and efficiently
- prepare clinic schedules 2-3 days in advance
- verify insurance benefits prior to first visit
- submit authorizations within 24 hours of evaluation unless otherwise specified
- monitor pending authorizations proactively with minimum 2-3 checks per week
- request additional authorization visits prior to expiration
- maintain accurate authorization tracking
- communicate authorization status clearly and promptly to therapists
- enter referrals and prescriptions accurately into designated systems
- complete check-in processes in a timely manner to allow therapist documentation
- scan and upload all documentation within 24 hours
- ensure all information entered into systems is double-checked for accuracy
- complete assigned tasks within 24 hours
- confirm task completion with the assigning therapist
- respond to internal and external emails promptly
- communicate proactively if a deadline cannot be met
- escalate issues early rather than allowing backlog to accumulate
- maintain organized tracking system for all active patients
- prioritize time-sensitive responsibilities
- remain at workstation during business hours except for work-related tasks
- minimize non-work-related distractions
- comply with workplace technology and device policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All