Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
PTO accrual policy
Option to select benefits offered
Job Description
Our organization, located at 335 N River Street Suite 200, Batavia IL, is a professional office environment committed to delivering excellent customer service and fostering clear communication with our clients. We emphasize a supportive and collaborative workplace to ensure both employee satisfaction and organizational success. Operating during standard business hours from 8:00 AM to 5:00 PM, our office maintains a business casual dress code and provides a structured, office-based work environment. We are looking to expand our dedicated team with a dependable Phone Representative who will serve as the essential link between our company and our valued clients. This is... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate clearly and professionally on the phone
- Proficiency with Microsoft Office tools
- Must be able to work full-time in-office
- Comfortable adhering to business casual dress code
- Reliable transportation to the office location
- Strong interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or phone representative roles preferred
- Strong verbal communication skills
- Proficiency in Microsoft Office applications
- Ability to maintain professionalism during calls
- Good organizational and multitasking skills
- Reliable and punctual
Job Duties
- Contact customers via phone, email and forward company training materials and training events
- Track and confirm customers receipt of information and or attendance
- Maintain professionalism and comfort when speaking on the phone
- Use Microsoft Office tools proficiently to support communication tasks
- Serve as the first point of contact for all incoming and outgoing calls
- Assist in managing communication records accurately
- Collaborate with office manager and HR department to coordinate messages and inquiries
Job Qualifications
Experience
No experience required
Job Location
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