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Kernodle Clinic

Phone Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
friendly work environment

Job Description

Kernodle Clinic is a well-established and respected multi-specialty group practice located in Burlington, North Carolina, with additional clinics in Mebane and Elon. Serving the community as a leader in healthcare, Kernodle Clinic offers an array of challenging and rewarding employment opportunities for healthcare professionals and support staff alike. With more than 100 providers across multiple specialties, the clinic is strategically positioned just off the I-40/I-85 corridor, making it easily accessible from neighboring cities such as Greensboro, Raleigh, and Durham. The Burlington location offers a unique blend of urban and outdoor life with easy access to North Carolina's mountains and beaches,... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate clearly and effectively
  • Proficiency in computer use
  • Exceptional customer service skills
  • Ability to multitask and manage time effectively
  • Attention to detail and accuracy in patient information
  • Willingness to work Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Experience with medical documentation preferred but not required

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in a medical office or healthcare setting preferred but not required
  • Strong computer skills including familiarity with electronic health record systems preferred
  • Excellent customer service and communication skills
  • Ability to multitask effectively in a fast-paced environment
  • Knowledge of medical terminology is a plus
  • EPIC experience is a plus

Job Duties

  • Prepare for clinic visits by reviewing next day patients and completing next day preparation activities
  • Ensure proper patient documentation has been received and is available
  • Check in patient upon arrival
  • Double identify correct patient information in EPIC
  • Verify patient demographic data
  • Collect documentation for demographic changes and forward to team lead or supervisor
  • Accurately identify the appropriate account and verify check in sheet for patient visit
  • Schedule appointments, always double identifying the patient and verifying demographic information
  • Ensure that necessary signatures are obtained on release and assignment forms
  • Check out patient
  • Make return appointments by scheduling into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests or procedures as directed
  • Answer telephone
  • Take and deliver messages to physicians, nurses, and others
  • Report obtained medical information from patients and referring physicians accurately, completely, and timely
  • Disseminate messages according to practice communication standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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