Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Walgreens is a leading American pharmacy retail chain known for its commitment to providing exceptional healthcare products and services. With thousands of stores nationwide, Walgreens offers a comprehensive range of products including prescriptions, over-the-counter medications, health and wellness items, photo services, and everyday essentials. Walgreens has built a reputation for being customer-focused, convenient, and reliable, making it a preferred destination for millions of customers every day. The company's dedication to community well-being and continuous innovation has positioned it as a prominent leader in the retail pharmacy industry.
This Customer Service Associate role at Walgreens is designed to model ... Show More
This Customer Service Associate role at Walgreens is designed to model ... Show More
Job Requirements
- High school diploma or equivalent
- Cash handling experience
- Ability to operate store systems
- Effective communication skills
- Strong customer service orientation
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Reliable and punctual
- Ability to follow detailed instructions
- Willingness to complete training and development programs
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Basic math and cash handling skills
- Strong interpersonal and communication skills
- Ability to operate cash registers and pharmacy systems
- Knowledge of customer service best practices
- Ability to work in a fast-paced team environment
- Attention to detail and organizational skills
- Ability to follow company policies and procedures
- Commitment to ongoing personal development and training
Job Duties
- Models and delivers a distinctive and delightful customer experience
- Registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service
- Engages customers by greeting and offering assistance
- Resolves customer issues and answers questions
- Shares customer service best practices with team members
- Develops strong relationships with valuable customers
- Registers customer purchases, processes voids, returns, refunds, and exchanges
- Recommends items and assists customers with products
- Operates pharmacy systems to obtain prescription status
- Reports prescription errors to pharmacist
- Keeps counters and shelves clean and well merchandised
- Takes inventory and maintains records
- Checks in and prices merchandise
- Implements asset protection procedures
- Ensures compliance with laws regarding regulated products
- Constructs and maintains displays, including promotional and seasonal
- Assists with store maintenance to ensure clean, neat, and orderly conditions
- Complies with company policies and maintains respectful relationships
- Completes special assignments and tasks as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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