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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k
Employee assistance program
Personal pet discount
Uniform allowance
Anniversary Bonus
Job Description
Arlington Heights Animal Hospital is a family-owned, AAHA-accredited veterinary clinic that has proudly served the Fort Worth community since 1980. Located in the city's cultural district, the hospital is home to a dedicated 5-doctor team known for delivering compassionate, high-quality care to a variety of pets including dogs, cats, rabbits, and guinea pigs. The hospital is well-regarded for its award-winning team, strong client relationships, and comprehensive full-service facility. As part of its commitment to outstanding veterinary care, Arlington Heights Animal Hospital offers various specialized services including The Retreat, which is an on-site boarding, grooming, and dog daycare facility designed to... Show More
Job Requirements
- One plus years of customer service experience required
- Previous veterinary experience is highly preferred
- Proficiency in multitasking
- Proficiency in computer skills
- Proficiency in client service
- Proficiency in conflict resolution
- Availability to work Monday through Friday and rotating weekends
Job Qualifications
- High school diploma or equivalent
- Minimum of one year customer service experience
- Previous veterinary experience preferred
- Strong multitasking abilities
- Proficient computer skills
- Excellent client service skills
- Effective conflict resolution skills
Job Duties
- Greet clients and their pets warmly upon arrival
- Handle booking and scheduling for boarding, grooming, and daycare services
- Manage client inquiries via phone, email, and in-person with professionalism and care
- Process payments and maintain accurate records for services rendered
- Coordinate communication between clients and veterinary staff as needed
- Assist with daily administrative tasks including updating client information and maintaining service logs
- Resolve client concerns or complaints diplomatically to ensure a positive experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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