Dogtopia Boise

Pet Parent Reception

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Holidays
Bonuses
flexible scheduling
Education in dog behavior
Training certifications
Free dog daycare

Job Description

Dogtopia is the industry leader and fastest-growing company providing dog daycare, boarding, and spa services. With more than 180 locations nationally, Dogtopia offers a unique and dynamic environment focused on ensuring the well-being, happiness, and safety of dogs and their owners. The company prides itself on creating a workplace culture where it is always "bring your dog to work day," fostering a fun, supportive, and passionate community that values loyalty, high safety standards, and a commitment to excellence. Dogtopia has built a reputation as a trusted provider in pet care by combining expert knowledge in dog behavior and training with... Show More

Job Requirements

  • high school degree or equivalent
  • love of dogs, their care, and interest in pet parents
  • proven track record of customer service and performing within a fast-paced work environment
  • ability to spend up to 100% of work time standing
  • ability to work flexible days and hours, including holidays and weekends
  • must be able to lift up to 40 pounds
  • ability to complete all required training within scheduled times

Job Qualifications

  • must love dogs and their parents
  • sales and/or customer service experience
  • ability to work flexible hours to accommodate pet parents pick-up and drop-offs
  • ability to work cohesively with others in a fun, fast paced environment
  • proactive, results-focused, self-starter
  • multi-tasker and driven to achieve results
  • emotionally intelligent and people/relationship focused

Job Duties

  • fully understand the Dogtopia daycare and boarding model
  • use Dogtopia computer systems with attention to detail
  • explain the benefits of Dogtopia services to pet parents effectively
  • conduct meet and greetings and sell memberships
  • maintain a tracking system for potential pet parents
  • answer questions, concerns, and complaints with urgency and care
  • communicate concerns or needs to franchise owner proactively after attempting to resolve issues

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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