5G Dogtopia LLC

Pet Parent Concierge - Front Desk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
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Benefits

Bring your dog to work
Onboarding bonus
Retention bonus
Team Member Referral Bonus
Birthday bonus
Team support bonuses
competitive base pay
Quarterly reviews
Holiday Bonuses
Holiday pay
cross training opportunities
Company advancement opportunities
Strong Team Culture
Hands-on managers
personal development opportunities
Paid online training
health and safety focus

Job Description

Dogtopia is a premier dog daycare company recognized as a leader in the industry for its unwavering commitment to health and safety standards. Dedicated to delivering excellent care and providing a fun, fast-paced, and team-oriented workplace, Dogtopia offers an engaging environment where employees can thrive while enhancing the lives of dogs and their families. The company is deeply invested in creating better canine citizens by focusing on socializing, exercising, and educating dogs. This philosophy not only enriches the dogs' lives but also supports community efforts to keep them happy and safe in their forever homes, consequently reducing shelter populations. Additionally,... Show More

Job Requirements

  • Must love dogs
  • Customer service experience
  • Friendly
  • Strong attention to detail
  • Teamwork
  • Positive attitude
  • Able to multi-task
  • Reliable attendance
  • Sales and scheduling experience is a bonus but not required (willingness to learn)

Job Qualifications

  • Customer service experience
  • Ability to communicate clearly and effectively
  • Friendly and approachable demeanor
  • Strong organizational and multitasking skills
  • Ability to work well in a team environment
  • Positive attitude and eagerness to learn
  • Basic sales and scheduling skills preferred but not required
  • Passion for working with dogs

Job Duties

  • Provide excellent customer service
  • Answer phones and emails promptly
  • Greet pet parents warmly upon arrival
  • Answer pet parent questions and collect their information accurately
  • Educate pet parents about Dogtopia services, membership options, and requirements
  • Schedule services and set up meet and greet appointments
  • Check dogs in and out efficiently
  • Escort dogs to and from their pet parents safely
  • Give facility tours to prospective and existing customers
  • Maintain a neat and organized front desk area
  • Uphold and embody Dogtopia company values (Dogtopia-isms)

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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