5G Dogtopia LLC

Pet Parent Concierge - Dog Daycare Front Desk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $15.00
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Work Schedule

Flexible
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Benefits

Onboarding bonus
Retention bonus
Team Member Referral Bonus
Birthday bonus
Team support bonuses
competitive base pay
Quarterly check-ins and reviews
Holiday bonuses and holiday pay
Access to free mental healthcare tools
medical insurance for full-time team members
Opportunities for cross-training and company advancement
Strong, positive team culture
Hands-on managers
personal development opportunities
Paid online training

Job Description

Dogtopia is a premier dog daycare company renowned for its commitment to providing a safe, clean, and educational environment for dogs and their pet parents. Established as a leader in the dog daycare industry, Dogtopia offers a unique blend of care and fun, prioritizing the health and safety of furry guests while creating enriching experiences that enhance the bond between dogs and their owners. Dogtopia champions its mission of creating better canine citizens through socializing, exercising, and educating dogs—three pillars known as S.E.E. This philosophy helps keep dogs happy and healthy while supporting pet parents by offering reliable daycare services... Show More

Job Requirements

  • Must love dogs
  • customer service experience
  • friendly
  • strong attention to detail
  • teamwork
  • positive attitude
  • able to multi-task
  • reliable attendance
  • sales and scheduling experience is a bonus but not required
  • willing to learn

Job Qualifications

  • Customer service experience
  • friendly
  • strong attention to detail
  • teamwork
  • positive attitude
  • able to multi-task
  • sales and scheduling experience is a bonus but not required
  • willing to learn

Job Duties

  • Provide excellent customer service
  • answer phones and emails
  • greet pet parents
  • answer pet parent questions and collect their information
  • educate pet parents about Dogtopia and our requirements as well as our weekly wellness plans
  • schedule services and set up meet & greets
  • check dogs in and out
  • escort dogs to and from their pet parents
  • give tours
  • understand our Dogtopia-isms
  • maintain a neat and organized environment

Job Qualifications

Experience

No experience required

Job Location