Pet Parent Concierge - Dog Daycare Front Desk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $15.00
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Work Schedule

Flexible
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Benefits

Bring your dog to work
Team member referral bonuses
Birthday bonus
Team support bonuses
Access to free mental health care tools
Health Insurance
Vision Insurance
Dental Insurance
competitive base pay
Holiday Bonuses
Holiday pay
Opportunities for cross-training and company advancement
Paid online training
Positive team culture

Job Description

Dogtopia is a leading dog daycare company dedicated to providing a clean, safe, and educational environment for dogs and their pet parents. As a company, Dogtopia focuses on enhancing the joy of dog parenthood by promoting socialization, exercise, and education for every dog in their care. This approach not only fosters better canine citizens but also helps keep dogs in loving homes and out of shelters. Beyond its daycare services, Dogtopia actively contributes to the community through its Dogtopia Foundation, supporting service dogs for veterans, youth literacy programs, and employment initiatives for adults with autism. The company maintains an engaging... Show More

Job Requirements

  • Must love dogs
  • Customer service experience
  • Friendly
  • Strong attention to detail
  • Teamwork
  • Positive attitude
  • Able to multitask
  • Reliable attendance
  • Sales and scheduling experience is a bonus but not required

Job Qualifications

  • Must love dogs
  • Customer service experience
  • Friendly demeanor
  • Strong attention to detail
  • Ability to multitask
  • Positive attitude
  • Team player
  • Sales and scheduling experience is a bonus but not required
  • Willing to learn

Job Duties

  • Provide excellent customer service
  • Answer phones and emails
  • Greet pet parents
  • Answer pet parent questions and collect their information
  • Educate pet parents about Dogtopia services and membership benefits
  • Schedule services and set up meet and greets
  • Check dogs in and out
  • Escort dogs to and from their pet parents
  • Give tours
  • Maintain a neat and organized environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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