Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k)
employee pet discounts
Job Description
VCA Animal Hospitals is a nationally recognized network of animal hospitals dedicated to providing exceptional veterinary care and outstanding client service. We are deeply committed to ensuring the health and well-being of pets and strive to exceed pet owners' expectations in every interaction. With a strong focus on comprehensive medical care and compassionate customer service, VCA has built a reputation for excellence and trust across the communities we serve. Our mission statement, 'your pet's health is our top priority and excellent service is our goal,' is the guiding principle behind everything we do. We believe that pet owners deserve not... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related field
- Ability to handle multiple tasks simultaneously
- Proficiency in telephone and computer systems
- Strong organizational skills
- Reliable and punctual
- Ability to work collaboratively with a team
Job Qualifications
- Experience in customer service or client-facing roles
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Familiarity with appointment scheduling systems
- Basic knowledge of veterinary terminology preferred
- Professional and personable demeanor
- Ability to maintain cleanliness and facility standards
Job Duties
- Greet visitors and answer telephones
- Escort pets into daycare
- Schedule and confirm appointments
- Place outbound calls for follow-ups and prospective clients
- Present and explain fees including processing payments
- Recommend, select, and obtain products and services
- Maintain facility cleanliness including removal of animal waste
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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