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Pet Care & Client Concierge (Full-Time)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.00 - $14.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Pet-friendly workplace
Professional development opportunities
career advancement
team environment
Job Description
Sidekicks Stay & Play, a pet care establishment located in Amarillo, Texas, was founded in 2021 with the mission to enhance the lives of pets through exceptional care and enrichment. This company prides itself on fostering a positive and respectful culture that supports both employees and clients. The philosophy at Sidekicks Stay & Play is clear: by taking great care of their team, they ensure that pets and their owners receive exemplary service. The company welcomes pets in the workplace, highlighting their genuine passion and commitment to animals. Being part of a growing family-owned business, the team members experience a... Show More
Job Requirements
- Ability to stand, bend, and lift 45 lbs unassisted (up to 100 lbs assisted)
- Reliable transportation
- Full-time availability including weekends and holidays
- Comfortable with cleaning and working directly with dogs and cats
- Able to use complex computer and phone systems
- Dependable and proactive communicator
- Empathetic and people-focused
- Coachable and eager to learn
- Strong attention to detail and time management
- Positive attitude and problem-solving skills
Job Qualifications
- Reliable transportation
- Full-time availability including weekends and holidays
- Comfortable working directly with dogs and cats
- Ability to use complex computer and phone systems
- Dependable and proactive communication skills
- Empathetic and people-focused
- Coachable and eager to learn
- Strong attention to detail and time management
- Positive problem solver
- Experience with pet care or customer service preferred
Job Duties
- Provide care and enrichment for dogs and cats (feeding, watering, cleaning, playtime, administering medication)
- Monitor guest health, behavior, and comfort
- Greet clients, answer calls, schedule services, and check pets in/out using our computer system
- Create estimates, collect forms, and maintain an organized database
- Keep the lobby and play areas tidy and inviting
- Take and upload photos for client report cards
- Assist with baths or grooming prep as needed
- Collaborate with your team to ensure an excellent guest and client experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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