YOOX Net-a-Porter Group

Personal Shopper @NET-A-PORTER

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $33.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible working hours

Job Description

NET-A-PORTER is a premier luxury fashion destination that has been at the forefront of the industry since its inception in 2000. Specializing in a curated assortment of fashion, fine watches, jewelry, and home decor, NET-A-PORTER caters exclusively to women who value elegance, quality, and the most coveted luxury brands worldwide. As part of LuxExperience, a leading digital multi-brand luxury group, NET-A-PORTER combines cutting-edge technology with exceptional customer service to create an unparalleled shopping experience. The company is dedicated to innovation, style, and sustainability through its initiatives such as NET SUSTAIN, which emphasizes consciously crafted luxury.

The role of Per... Show More

Job Requirements

  • 3-5 years of experience in luxury fashion or related personal shopping roles
  • strong sales and client management skills
  • fluent in English
  • technology savvy with Excel and Outlook proficiency
  • proven leadership and mentoring capabilities
  • excellent communication skills
  • organized with attention to detail

Job Qualifications

  • 3-5 years of work experience in a similar position, preferably in luxury fashion
  • engaged and active client book driving between 1.8m-2.5m
  • proactive sales approach, with a track record of achieving personal sales goals
  • customer centric approach with strong relationship building skills
  • leadership and mentoring skillset
  • fluency in spoken and written English
  • technology literate with experience in Excel and Outlook
  • excellent communication and organizational skills

Job Duties

  • Profile customers individually based on their shopping pattern
  • provide personal recommendations demonstrating detailed product knowledge and an understanding of each client's style and requirements
  • represent brand and embody values of NET-A-PORTER
  • ensure prompt follow up with customers acquired through events and partnerships
  • achieve yearly targets and KPIs
  • lead team by example through hitting and exceeding sales targets
  • offer styling and advice on items

Job Qualifications

Experience

Expert Level (7+ years)

Job Location