Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $33.00
Work Schedule
Standard Hours
Flexible
Benefits
Performance bonus schemes
401(k) Plan
Discounts portal
staff discount
Medical insurance
Dental Insurance
Vision Insurance
commuter benefit
flexible spending
Paid Time Off
Supportive team environment
Job Description
NET-A-PORTER is the ultimate luxury fashion destination for women, established in 2000 with a commitment to delivering an exceptional shopping experience through a curated assortment of fashion, fine watches, jewelry, and home decor from the world’s most coveted brands. As part of LuxExperience, the leading digital, multi-brand luxury group, NET-A-PORTER embraces innovation and luxury, creating unique moments for its customers worldwide. This establishment has built its reputation not only on offering high-end products but also on creating exclusive experiences for its Extremely Important People (EIPs), who benefit from personalized services, invitation-only events, and bespoke access to the latest fashion trends... Show More
Job Requirements
- 3 to 5 years of work experience in a similar position, preferably in luxury fashion
- engaged and active client book driving between £1.8m-£2.5m
- proactive sales approach
- customer centric mindset
- leadership and mentoring skills
- ability to work with stakeholders outside the department
- fluency in spoken and written English
- technology literate with experience in Excel and Outlook
- excellent communication skills
- organized with attention to detail
Job Qualifications
- 3 to 5 years of work experience in a similar position, preferably in luxury fashion
- engaged and active client book driving between £1.8m-£2.5m
- proactive sales approach with a track record of achieving personal sales goals
- customer centric with a willingness to go above and beyond to deliver outstanding service and build/maintain strong relationships
- leadership and mentoring skillset
- works closely with stakeholders outside the department to drive own business
- fluent in spoken and written English
- fluency in a second language is highly desirable
- technology literate with experience in Excel and Outlook
- confident with excellent communication skills
- organized with an eye for detail
Job Duties
- Profile customers individually based on their shopping pattern
- provide personal recommendations demonstrating detailed product knowledge and understanding of each client’s style and requirements
- represent brand and embody values of NET-A-PORTER
- ensure prompt follow up with customers acquired through events and partnerships
- achieve yearly targets and KPIs
- lead team by example through hitting and exceeding sales targets
- be the sales expert within the team
- deliver sales targets consistently and participate in events, 1-2-1 appointments and other client-focused areas
- offer styling and advice on items
- ensure that sales leads are identified and prioritized by analyzing customer list
- increase spend of individuals and develop customer loyalty by understanding their needs
- drive personal appointments with clients to develop relationships
- have cultural awareness for clients based across different regions
- possess self-driven awareness of fashion industry and brands/product
- feedback any buying patterns to managers
- participate in client relations, marketing/partnership events as required
- work alongside the wider business to understand key business trends and increase business acumen
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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