Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $29.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Access to pay when you need it through DailyPay
medical insurance coverage
mental health resources including Employee Assistance Program
Paid Time Off
Go Hilton travel program
Parental leave
debt-free education
401K plan and company match
Hilton Shares employee stock purchase program
Career growth and development opportunities
Team Member Resource Groups
Recognition and rewards programs
Job Description
Waldorf Astoria Beverly Hills is a prestigious luxury hotel located in the heart of Beverly Hills, known for its exceptional service and elegant accommodations. This celebrated property boasts 170 beautifully appointed rooms and suites, catering to discerning guests who seek the pinnacle of luxury and comfort. With 6,300 square feet of versatile banquet space, the hotel is an ideal venue for exclusive events, weddings, and business meetings. Guests can indulge in a rich culinary experience with four distinctive food and beverage outlets including an elevated Mediterranean restaurant, a Jean-Georges rooftop restaurant offering breathtaking views, a sophisticated lobby lounge, and exceptional... Show More
Job Requirements
- Availability to work overnight shifts, weekends, weekdays, and holidays
- Ability to provide exceptional customer service
- Strong organizational skills
- Excellent verbal and written communication skills
- Ability to work effectively as part of a team
- Demonstrated adaptability and dependability
- Commitment to upholding Hilton's values and guest service standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in luxury hotel concierge or guest service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Excellent problem-solving skills
- Professional appearance and demeanor
- Knowledge of local area and amenities
Job Duties
- Provide guests with a stay experience that is customized to their needs while creating a sense of we've been expecting you
- Meet and greet all True Waldorf Service guests upon arrival
- Handle guest check-in, concierge services, luggage assistance, door assistance, unpacking service, welcome beverage and fulfilling other guest requests as required
- Administer and supervise all True Waldorf Service arrivals to ensure authentic and unique service experiences
- Maintain the highest levels of courtesy and professionalism at all times
- Collaborate with other hotel departments to ensure seamless guest service
- Address guest inquiries and resolve issues promptly to enhance guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities