Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $29.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Parental leave
Education Assistance
401k plan
Job Description
Waldorf Astoria Beverly Hills is a prestigious name in the luxury hospitality sector, renowned for its impeccable service and elegant accommodations. Situated in the heart of Beverly Hills, this opulent hotel stands as a beacon of sophistication and exclusivity. The property features 170 beautifully appointed rooms, 6,300 square feet of versatile banquet space, and four distinctive dining venues. Guests can indulge in an elevated Mediterranean restaurant, savor exquisite cuisine at the Jean-Georges rooftop restaurant, unwind in the stylish lobby lounge, or enjoy personalized in-room dining experiences. This luxurious setting caters to discerning travelers seeking both comfort and elegance in their... Show More
Job Requirements
- High school diploma or equivalent
- availability to work overnight shifts, weekends, weekdays, and holidays
- excellent communication skills
- prior hospitality or concierge experience preferred
- ability to provide exceptional guest service
- strong interpersonal skills
- ability to multitask in a fast-paced environment
- adherence to Hilton’s core values and policies
Job Qualifications
- High school diploma or equivalent
- prior experience in luxury hospitality or concierge services preferred
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- ability to work various shifts including overnight, weekends, and holidays
- proficiency in customer service and guest relations
- ability to uphold Hilton’s core values and service standards
Job Duties
- Provide guests with a customized stay experience while creating a sense of welcoming
- meet and greet all True Waldorf Service guests upon arrival
- handle guest check-in, concierge services, luggage assistance, door assistance, unpacking service, and welcome beverage
- fulfill other guest requests as required
- administer and supervise all True Waldorf Service arrivals to ensure high service standards
- communicate proactively with guests prior to arrival to ascertain needs
- maintain professionalism and courtesy in all guest interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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