Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Hilton is a renowned global hospitality company that has been at the forefront of the lodging sector since its founding in 1919. Over the years, Hilton has become synonymous with luxury, innovation, and exceptional quality, offering a wide range of accommodations that span from full-service luxury hotels and resorts to extended-stay suites and mid-priced hotels. Hilton's commitment to excellence and customer satisfaction has established it as a leader in the hospitality industry, respected worldwide for providing outstanding guest experiences across its diverse portfolio of global brands. The company’s vision is "to fill the earth with the light and warmth of... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a hospitality role preferred
- excellent verbal and written communication skills
- customer service orientation
- ability to work flexible hours including weekends and holidays
- strong organizational skills
- proficiency with computer systems and hotel management software
Job Qualifications
- High school diploma or equivalent
- experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks efficiently
- proficiency in using hotel management software
- knowledge of hotel services and amenities
- ability to work under pressure and adapt to changing guest needs
Job Duties
- Contact guests through pre-arrival email and phone calls to welcome them and ascertain their needs and special arrangements
- coordinate and respond to all guest requests by assessing needs and adding personal recommendations
- provide a warm and personal welcome experience to guests
- complete the pre-registration and registration process for all guests
- escort guests to guestrooms and provide orientation of room services and amenities
- offer appropriate departure services including farewell letter and post-departure correspondence
- independently manage VIP groups including requests, in-room amenities, rooming lists, and special billing
- support Front Desk business volumes and assist with guest registration, requests, and check-out
- update daily hotel communication documents to ensure team awareness of VIP arrivals and hotel information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter