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Job Overview
Compensation
Hourly
Range $24.00 - $26.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
Job Description
The Breakers is a prestigious luxury resort known for its exceptional hospitality and world-class guest services. Located in a prime destination, The Breakers offers an elegant and welcoming environment where guests experience the utmost in comfort and personalized attention. The resort prides itself on delivering an unparalleled level of service that anticipates the needs and desires of each visitor, ensuring that every stay is unique and memorable. As a cornerstone of the luxury hospitality industry, The Breakers blends timeless elegance with modern amenities, creating an atmosphere that is both sophisticated and inviting. With an emphasis on professionalism, attention to detail,... Show More
Job Requirements
- previous experience in a customer service or hospitality role is highly desirable
- exceptional communication skills both written and verbal are essential
- strong attention to detail and the ability to multitask effectively
- ability to work well in a team environment and contribute to a positive and collaborative work atmosphere
- high level of professionalism and ability to maintain discretion and confidentiality
Job Qualifications
- previous experience in a customer service or hospitality role is highly desirable
- exceptional communication skills both written and verbal are essential
- strong attention to detail and the ability to multitask effectively
- ability to work well in a team environment and contribute to a positive and collaborative work atmosphere
- high level of professionalism and ability to maintain discretion and confidentiality
Job Duties
- manage the pre-arrival process for guests including coordinating transportation reservations and any special requests
- provide personalized recommendations and assistance to guests based on their preferences and needs
- ensure all aspects of the guest's stay are seamless and meet their expectations
- foster positive and lasting relationships with guests by providing exceptional service and anticipating their needs
- handle guest inquiries complaints and special requests promptly and efficiently
- collaborate with other departments to ensure the smooth coordination of guest services
- maintain an organized and efficient workspace including accurate record-keeping and documentation of guest interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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