The Breakers Palm Beach

Personal Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The Breakers is a prestigious luxury resort renowned for its exceptional hospitality and world-class service. Located in a prime coastal area, The Breakers offers an unparalleled guest experience combining elegant accommodations with a rich array of amenities including fine dining, spa services, and recreational activities. The resort is committed to providing guests with memorable stays through impeccable attention to detail, personalized service, and a warm, welcoming atmosphere. With a long-standing reputation in the luxury hospitality industry, The Breakers continually strives to exceed guest expectations by fostering a culture centered around excellence, professionalism, and genuine care.

As a Personal Con... Show More

Job Requirements

  • Previous experience in customer service or hospitality
  • excellent communication skills
  • strong attention to detail
  • ability to multitask effectively
  • team player attitude
  • professionalism and discretion
  • high school diploma or equivalent

Job Qualifications

  • Previous experience in a customer service or hospitality role is highly desirable
  • exceptional communication skills both written and verbal are essential
  • strong attention to detail and the ability to multitask effectively
  • ability to work well in a team environment and contribute to a positive and collaborative work atmosphere
  • high level of professionalism and ability to maintain discretion and confidentiality

Job Duties

  • Manage the pre-arrival process for guests including coordinating transportation reservations and any special requests
  • provide personalized recommendations and assistance to guests based on their preferences and needs
  • ensure all aspects of the guest's stay are seamless and meet their expectations
  • foster positive and lasting relationships with guests by providing exceptional service and anticipating their needs
  • handle guest inquiries complaints and special requests promptly and efficiently
  • collaborate with other departments to ensure the smooth coordination of guest services
  • maintain an organized and efficient workspace including accurate record-keeping and documentation of guest interactions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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