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Green Thumb

Personal Care Specialist (Full Time)

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee assistance program

Job Description

Green Thumb Industries (GTI) is a leading national cannabis consumer packaged goods company and retailer dedicated to promoting well-being through the power of cannabis. With a commitment to fostering inclusive corporate culture and providing economic opportunities within the communities we serve, GTI prides itself on its values of humility, hard work, gratitude, transparency, collaboration, and a growth mindset. As a pioneer in the cannabis industry, GTI emphasizes a patient and customer-focused approach, aiming to create positive experiences and safe, effective cannabis consumption methods for every individual who visits our dispensaries.

Our company culture reflects a dedication to diversity and inclu... Show More

Job Requirements

  • Ability to perform tasks for prolonged periods including move about the dispensary to fulfill assignments and assist patients and or customers
  • Remain in stationary positions if required
  • Converse and communicate effectively with individuals and groups
  • Operate point of sale system, computer, and other office productivity machinery including word processing, database management, spreadsheet applications and email
  • Prepare patient and or customer orders by moving and placing products
  • Inspect and receive detailed information such as patient or customer dates of birth, in-store or online orders, or inquiries
  • Move inventory and materials weighing up to 30 pounds independently
  • Position self to move inventory and materials in storage areas

Job Qualifications

  • At least one year of customer service experience
  • Preference for candidates with specialty, customer-facing retail experience
  • Meet the scheduling and availability requirements including ability to work varying shifts such as mornings, days, nights, and weekends
  • Must have reliable, responsible, and dependable attendance
  • Must be 21 years or older
  • Must pass all required background checks including state-specific cannabis employment requirements
  • Possess valid driver's license or state ID
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry
  • Prior cannabis experience not required

Job Duties

  • Engage with and assist patients and or customers in a customer-facing, intimate retail environment
  • Play an active part in patients' and or customers' education on products, methods of consumption, and safety as part of patient interaction
  • Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and or customer's needs
  • Promote a work environment that is positive, communicative, patient and or customer-oriented
  • Assist in verifying order deliveries for accuracy
  • Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and or complaints
  • Ensure local and state cannabis regulations are properly enforced and upheld
  • Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
  • Maintenance of hard copy files as required
  • Follow security measures and safety compliance procedures
  • Complete duties at assigned workstations during scheduled shifts including front of house tasks such as check in, sales floor, POS, curbside, roll thru
  • back of house tasks such as fulfillment, receiving, replenishment, inventory counts
  • maintenance duties including cleanliness, safety, and presentation standards
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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