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Green Thumb

Personal Care Specialist (Full Time)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.75
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
wellness programs

Job Description

Green Thumb Industries (GTI) is a leading cannabis company dedicated to promoting well-being through the power of cannabis. As a vertically integrated enterprise, GTI cultivates, processes, and dispenses a wide range of cannabis products designed to meet the needs of diverse patients and consumers. The company prides itself on maintaining a humble, hardworking, and grateful culture that emphasizes transparency, collaboration, and a growth mindset rooted in well-being. GTI is deeply committed to creating an inclusive corporate community that reflects the diversity of the customers and communities it serves. This commitment extends beyond the workplace, focusing on championing economic opportunities in... Show More

Job Requirements

  • Must have the ability to perform tasks for prolonged periods of time up to the duration of a scheduled shift or workday
  • move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary
  • remain in a stationary position if required to meet the needs of the business
  • converse and communicate with individuals and groups directly
  • operate point of sale system, computer, and other office productivity machinery including word processing, database management, spreadsheet applications and email
  • prepare patient and/or customer orders by moving and placing products
  • inspect and receive detailed information such as dates of birth, in-store or online orders, or inquiries
  • move inventory and materials weighing up to 30 pounds independently
  • position self to move inventory and materials in storage areas

Job Qualifications

  • At least one year of customer service experience
  • preference for candidates with specialty, customer-facing retail experience
  • meet the scheduling and availability requirements, i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends to meet business needs
  • must have reliable, responsible, and dependable attendance
  • must be 21 years or older
  • must pass all required background checks including state-specific cannabis employment requirements
  • possess valid driver’s license or state ID
  • must be and remain compliant with all legal or company regulations for working in the cannabis industry
  • prior cannabis experience not required

Job Duties

  • Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
  • play an active part in patients’ and/or customers’ education on products, methods of consumption, and safety as part of patient interaction
  • utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs
  • promote a work environment that is positive, communicative, patient and/or customer-oriented
  • assist in verifying order deliveries for accuracy
  • provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
  • ensure local and state cannabis regulations are properly enforced and upheld
  • ensure sales floor is properly stocked and presence of the store is well maintained and compliant
  • maintenance of hard copy files as required
  • follow security measures and safety compliance procedures
  • complete duties at assigned workstations, as determined by management, during scheduled shifts including front of house: check in, sales floor, POS (kiosk, in-store, pre-order), curbside, roll thru
  • back of house: fulfillment, receiving, replenishment, inventory counts
  • maintenance: uphold cleanliness, safety, and presentation standards throughout the dispensary
  • other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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