Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.75
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Professional development opportunities
inclusive work environment
Job Description
Green Thumb Industries (GTI) is a leading cannabis consumer packaged goods company dedicated to promoting well-being through the power of cannabis. As one of the forefront companies in the cannabis industry, GTI operates across various states, committed to providing high-quality cannabis products and excellent customer service while maintaining strict compliance with local and state regulations. Known for their commitment to diversity, inclusion, and corporate responsibility, GTI fosters a collaborative and respectful work environment that mirrors the communities it serves. The company prides itself on humility, hard work, gratitude, transparency, and a growth mindset, all anchored in their mission to promote... Show More
Job Requirements
- Must have the ability to perform physical tasks for prolonged periods including moving about the dispensary to fulfill work assignments
- remain in a stationary position if required
- converse and communicate with individuals and groups directly
- operate point of sale system, computer, and other office machinery using software including word processing, database management, spreadsheet applications and email
- prepare patient and/or customer orders by moving and placing products
- inspect and receive detailed information such as dates of birth and in-store or online orders
- move inventory and materials weighing up to 30 pounds independently
- position self to move inventory and materials in storage areas
- consistent demonstration of excellent customer service skills
- desire to continuously learn about cannabis, cannabinoids, the endocannabinoid system, GTI products, and cannabis therapies
- ability to establish and maintain effective working relationships with employees
- ability to listen well and communicate effectively both verbally and in writing
- experience with POS systems
- understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and SOPs
- ability to follow instructions and incorporate constructive criticism
- operate with professionalism and integrity including dealing with confidential information and HIPAA compliance
Job Qualifications
- At least one year of customer service experience
- preference for candidates with specialty, customer-facing retail experience
- meet the scheduling and availability requirements including ability to work varying shifts such as mornings, days, nights, and weekends
- must have reliable, responsible, and dependable attendance
- must be 21 years or older
- must pass all required background checks including state-specific cannabis employment requirements
- possess valid driver's license or state ID
- must be and remain compliant with all legal or company regulations for working in the cannabis industry
- prior cannabis experience not required
Job Duties
- Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
- play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
- utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs
- promote a work environment that is positive, communicative, patient and/or customer-oriented
- assist in verifying order deliveries for accuracy
- provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
- ensure local and state cannabis regulations are properly enforced and upheld
- ensure sales floor is properly stocked and presence of the store is well maintained and compliant
- maintenance of hard copy files as required
- follow security measures and safety compliance procedures
- complete duties at assigned workstations, as determined by management, during scheduled shifts including front of house duties (check in, sales floor, POS, curbside, roll thru), back of house duties (fulfillment, receiving, replenishment, inventory counts), maintenance duties (cleanliness, safety, presentation standards throughout the dispensary), and other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: