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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
First National Bank Texas (FNBT) is a well-established financial institution committed to providing excellent banking services to its community. Known for its personalized approach and strong customer relationships, FNBT operates numerous branches across Texas, offering a range of banking products and services tailored to individual and business needs. The bank prides itself on fostering a welcoming environment for its employees and customers alike, emphasizing diversity, inclusivity, and professional growth opportunities. As a growing regional bank, FNBT combines financial strength with community focus, ensuring every customer receives attentive, knowledgeable service.
The role available is a Customer Service Representative position at F... Show More
The role available is a Customer Service Representative position at F... Show More
Job Requirements
- At least 18 years of age
- High school diploma, high school equivalency or currently attending high school
- Six months of work experience in retail or customer service preferred
- Must be able to work a flexible schedule including evenings, weekends, and holidays
- Must successfully pass background investigation according to company policy
- Must be able to work effectively in a team environment
- Regular and predictable attendance and punctuality
- Ability to stand or walk for extended periods
- Ability to lift up to 50 lbs
- Ability to work in a high volume, stressful, and noisy environment
- Ability to operate a computer and other office machinery
Job Qualifications
- High school diploma or equivalent
- Six months of work experience in retail or customer service preferred
- Ability to work flexible schedule including evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic computer skills
- Knowledge of banking products and services is a plus
Job Duties
- Provide exceptional customer service involving receipt and payment of cash in a high volume sales environment
- Evaluate new and existing customer relationships and recommend bank products and services
- Follow established bank policies and supervisor directions
- Achieve monthly new account production targets
- Participate in active sales and in-store prospecting
- Process deposits and payouts accurately and balance daily operations
- Receive cash and checks for deposit and verify amounts
- Examine cash to prevent counterfeit acceptance
- Enter transactions into computer and issue receipts
- Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
- Process Western Union wires and cash advances
- Cross-sell bank services and products
- Provide services to a diverse customer base including Spanish speakers
- Perform other tasks related to bank functions
- Maintain regular and predictable attendance and punctuality
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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