Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Stock options
401(k) Employer Matching
Paid parental leave
Life insurance
long-term disability
Tuition Reimbursement
Employee Assistance Programs
Pre-tax health and dependent-care spending plans
Job Description
WaFd Bank is a well-established financial institution with over a century of experience serving consumers and business clients across nine Western states. Known for its commitment to exceptional service, WaFd Bank operates as a trusted leader in the banking industry with a focus on community involvement and financial health. The company’s motto, "Love What You Do...Make A Difference!", reflects its dedication to fostering a positive work environment where employees are inspired and supported in their careers. As a forward-thinking bank, WaFd integrates modern technology solutions to better serve its clients while maintaining personalized service and community connection.
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Job Requirements
- prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relations
Job Qualifications
- high school diploma or approved equivalent
- good math skills, 10-key and keyboarding
- proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook
- well-developed smart phone and digital channel skills
- must have excellent organizational and analytical skills and superior written and oral communication skills
- ability to demonstrate how to use automated technology to teach clients self-service skills
- must have valid driver’s license, satisfactory transportation, and adequate insurance coverage
Job Duties
- build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions
- open new accounts, discuss and refer or originate loans, and onboard new clients
- introduce and demonstrate digital and self-service options to clients
- communicate clearly with staff and clients verbally, over the phone, and via video chat
- comfortable functioning as a concierge or greeter
- make out-of-office calls to businesses, community organizations, and referral sources
- develop competencies and certifications/registration necessary to support branch performance goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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