Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee discount
Free beverages
free uniform
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-established restaurant chain known for its welcoming atmosphere and commitment to delivering great dining experiences to guests across the United States. With a strong presence in the casual dining segment, Denny's offers a wide range of classic American dishes, served 24/7 in many locations. The Bakersfield, CA location is currently seeking a dedicated Person In Charge (PIC) to join their team and play a critical role in maintaining the high standards of service and quality that Denny's is known for. This position reports directly to the General Manager and Restaurant Manager, providing an excellent opportunity for leadership... Show More
Job Requirements
- High school diploma or GED certificate
- One or more years experience as hourly restaurant employee with Denny's
- Must have successfully completed the PIC Development Program
- Must complete all e-learning job code modules
- Must have a neat and professional appearance
- Must have Management Food Safety Certification
- Must value diversity and show respect for others
- Proven ability to problem solve and handle high stress situations
- Strong oral communication skills
- Ability to communicate effectively with all levels within the restaurant
- Must be able to communicate effectively both orally and in writing in English
- Ability to read and implement instructions
- Basic math and cash handling skills
- Ability to work weekends, holidays, and evenings
- Must be able to lift a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, lift and grasp
- Must be able to hear well in a loud environment
- Must meet state, county, or municipal regulations for food handling
- Must be able to serve all Denny's menu products
- Must possess basic math skills
- Able to work around potentially hazardous chemicals
- Must be able to lift and carry supplies and equipment up to 50 lbs
- Must have sufficient mobility
- Must be able to work inside and outside
- Must be able to observe staff and restaurant operations
- Must be able to operate a point of sale system
- Must be able to stand and walk for 4 to 8 hour shifts
- Must tolerate extreme temperature changes
Job Qualifications
- High school diploma or GED certificate
- One or more years experience as hourly restaurant employee with Denny's
- must have successfully completed the PIC Development Program
- Completion of all e-learning job code modules
- A neat, professional appearance
- Management Food Safety Certification
- Places a value on diversity and shows respect for others
- Proven ability to problem solve and handle high stress situations
- Strong oral communication skills and the ability to communicate effectively with all levels within the restaurant
- Communicates effectively both orally and in writing in the English language
- Ability to read and implement instructions
- Basic math and cash handling skills
- Ability to work weekends, holidays, and evenings
- Must be able to lift a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, lift and grasp
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to serve all Denny's menu products
- Must possess basic math skills (add, subtract, multiply and divide)
- Able to work around potentially hazardous chemicals
- Must be able to lift and carry supplies and equipment up to 50 lbs
- Must have sufficient mobility to move and operate in a confined work area
- Must work inside and outside
- Must be able to observe staff and all aspects of restaurant operations
- Must be able to operate a point of sale system and differentiate between monetary denominations
- Must be able to stand and walk throughout a 4 to 8 hour shift
- Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Job Duties
- Promotes company mission, vision and core values
- Oversees a shift by leading other hourly employees in execution of and adherence to brand standards
- Coordinates and directs restaurant activities during the shift based on guest traffic flow
- Monitors sales, employee hours, and guest counts throughout the shift to ensure proper staffing
- Directs hourly employees to fulfill their job duties and priorities
- Coaches employees on guest service skills, the service cycle, and other guest focused activities to meet or exceed guest service standards
- Interacts with guests and inquires about food and service
- Addresses complaints promptly in a courteous manner and notifies the manager of any issues
- Follows correct management cash handling procedures
- Monitors employee break procedures to be sure breaks are taken as scheduled and according to federal, state or local regulations
- Completes shift walk-throughs, including temperature checklist, and takes corrective actions when needed
- Monitors interior and exterior of building for cleanliness, safety and appeal throughout shift
- Uses proper procedures for handling guest and employee emergencies and security incidents
- Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of an exempt manager
- Maintains compliance with Denny's employment policies, to include all state, local and federal regulations
- Records shift activities in the shift leader log book
- Works with exempt management personnel to build strong team relationships and a positive work environment
- Assists exempt management staff with hourly employee training and development
- Adheres to Denny's brand standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
- Performs all other tasks and duties as assigned
- Willingly assists others as needed
Job Qualifications
Experience
Mid Level (3-7 years)