Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
employee discount
Referral Bonus
On-the-job training
Job Description
Denny's is a well-established and renowned restaurant chain known for its commitment to providing guests with a great dining experience through high-quality food and exceptional service. Operating numerous locations across the country, Denny's prides itself on maintaining brand standards that emphasize hospitality, quality, and a welcoming atmosphere. Committed to both employee development and customer satisfaction, Denny's offers a vibrant work environment that encourages teamwork, respect, and career advancement opportunities. This particular opening is for the Clovis, California location, where the company seeks a capable and motivated Person In Charge (PIC) for their restaurant team.
The role of the Per... Show More
The role of the Per... Show More
Job Requirements
- High school diploma or GED certificate
- One or more years experience as hourly restaurant employee with Denny’s
- Must have successfully completed the PIC Development Program
- Completion of all e-learning job code modules
- Management Food Safety Certification
- Ability to work flexible schedule including holidays, nights and weekends
- Ability to lift up to 50 lbs
- Ability to stand and walk for extended shifts
- Ability to operate point of sale systems
- Strong communication skills
- Ability to follow instructions and learn basic tasks
- Ability to work well in team environments
- Ability to handle high stress situations
- Compliance with food handling and safety regulations
- Must meet grooming and uniform standards
- Ability to respond to guest and employee needs effectively
Job Qualifications
- Able to work in a team environment
- Meets Denny’s uniform and grooming standards and maintains them throughout the shift
- Must be able to pass all required tests and training requirements
- Must be able to work a flexible schedule, including holidays, nights and weekends
- Possesses excellent guest service skills
- Able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
- High school diploma or GED certificate
- One or more years experience as hourly restaurant employee with Denny’s
- must have successfully completed the PIC Development Program
- Completion of all e-learning job code modules
- A neat, professional appearance
- Management Food Safety Certification
- Proven ability to problem solve and handle high stress situations
- Strong oral communication skills and the ability to communicate effectively with all levels within the restaurant
- Communicates effectively both orally and in writing in the English language
- Ability to read and implement instructions
- Basic math and cash handling skills
- Ability to work weekends, holidays, and evenings
- Must be able to lift a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, lift and grasp
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to serve all Denny’s menu products
- Must possess basic math skills (add, subtract, multiply and divide)
- Able to work around potentially hazardous chemicals
- Must be able to lift and carry supplies and equipment up to 50 lbs
- Must have sufficient mobility to move and operate in a confined work area
- Must work inside and outside
- Must be able to observe staff and all aspects of restaurant operations
- Must be able to operate a point of sale system and differentiate between monetary denominations
- Must be able to stand and walk throughout a 4 to 8 hour shift
- Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Job Duties
- Promotes company mission, vision and core values
- Oversees a shift by leading other hourly employees in execution of and adherence to brand standards
- Coordinates and directs restaurant activities during the shift based on guest traffic flow
- Monitors sales, employee hours, and guest counts throughout the shift to ensure proper staffing
- Directs hourly employees to fulfill their job duties and priorities
- Coaches employees on guest service skills, the service cycle, and other guest focused activities to meet or exceed guest service standards
- Interacts with guests and inquires about food and service
- Addresses complaints promptly in a courteous manner and notifies the manager of any issues
- Follows correct management cash handling procedures
- Monitors employee break procedures to be sure breaks are taken as scheduled and according to federal, state or local regulations
- Completes shift walk-throughs, including temperature checklist, and takes corrective actions when needed
- Monitors interior and exterior of building for cleanliness, safety and appeal throughout shift
- Uses proper procedures for handling guest and employee emergencies and security incidents
- Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of an exempt manager
- Maintains compliance with Denny’s employment policies, to include all state, local and federal regulations
- Records shift activities in the shift leader log book
- Works with exempt management personnel to build strong team relationships and a positive work environment
- Assists exempt management staff with hourly employee training and development
- Adheres to Denny’s brand standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
- Performs all other tasks and duties as assigned
- Willingly assists others as needed
- Other duties may be assigned to meet business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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